Creative Business Owner with exceptional background spent in mental health and wellness sectors. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
13
13
years of professional experience
Work History
Social Media Manager
Online-Therapy.com
06.2022 - Current
Manage, design and implement social media content and strategy
Provide mental health and wellness expertise in video and written content
Manage team of designers and copywriters.
Increased customer engagement through social media.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Boosted engagement rates with the creation of compelling and visually appealing content.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Health Coach
Lux Counselling Collective
06.2018 - Current
Coaching for individuals and groups in the areas of: integrative nutrition, motivational interviewing, women's health, hormone health, lifestyle fundamentals, wellness wheel
Development of wellness related resources and online workshops
Development of online mental health/holistic wellness program
On-going check ins and evaluation of client progress and success.
Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
Counsellor
Lux Counselling Collective
03.2018 - Current
Owner and founder, lead counsellor
Virtual and in-person counselling for individuals, couples, and teens
Holistic and integrated modalities used to address anxiety, stress, health-related concerns, relational issues, body-image, self-esteem, and emotion regulation
Duties include: counselling, coaching, office management, advertising, and marketing.
In House Therapist
Online-Therapy.com
10.2018 - 04.2021
CBT-based program involving worksheets and online communication with clients all over the world
Duties include communicating with clients via worksheets, messaging, and Live sessions
CBT modalities used for anxiety, health-related concerns, body-image, self-esteem, and relationships
Daily check-in with clients and weekly sessions via Live Chat Messaging (virtual care).
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
EAP Counsellor
Family Sparks Inc.
08.2018 - 04.2020
Involved in case management, treatment planning, and brief counselling techniques.
Contributed to a positive workplace culture by promoting diversity, inclusion, and empathy throughout all EAP activities.
Promoted work-life balance by offering guidance on time management, prioritization, and self-care practices for employees.
Delivered crisis intervention and management support in response to critical incidents.
Education Coordinator
Norfolk Art Centre
05.2017 - 08.2017
Research development and curriculum creation
Presenter and lead developer for creative arts education
Duties included: research, document development and design, phone and in-person round table meetings, assessment of final product and editing.
Developed community education programming events and other activities designed to increase and improve educational outcomes.
Liaised between faculty, staff and administrators to coordinate educational program delivery.
Sale's Representative
Pearl's Boutique
05.2014 - 05.2017
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Cashier
Giant Tiger
07.2013 - 08.2013
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
ADJUNCT COLLEGE INSTRUCTOR at Maricopa County Community College District, Colorado Technical University Online, Northern Arizona University OnlineADJUNCT COLLEGE INSTRUCTOR at Maricopa County Community College District, Colorado Technical University Online, Northern Arizona University Online