SIMRANJIT KAUR
North Bay,CA
Summary
Motivated and dependable professional with proven experience in healthcare support and administrative roles. Adept at communicating clearly, managing priorities, and providing excellent client service. Skilled at collaborating within teams to achieve organizational goals while maintaining a strong commitment to quality and integrity. Eager to leverage education and experience to contribute effectively in a dynamic work environment.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Agent (Remote)
CBV Collection Services
01.2023 - Current
- Assist Rogers Communications customers with account inquiries and overdue payments.
- Maintain accurate records and confidentiality using CRM and Oracle systems.
- Resolve billing issues with professionalism and empathy in a remote setting.
PSW Intern (Supervised by Gail-Restoule Gagnon)
Au Château Home for the Aged
06.2025 - 07.2025
- Provide personal care to residents including hygiene, mobility, and feeding assistance.
- Monitor and report changes in residents' health to nursing staff.
- Follow established care plans and maintain infection control standards.
- Collaborate with team members to ensure a safe and supportive environment.
Caregiver
Sunrise Elder Care
08.2020 - 12.2022
- Assisted clients with daily living activities such as bathing, dressing, and mobility.
- Prepared meals, monitored vital signs, and provided companionship.
- Ensured a safe, clean, and supportive environment for clients.
Education
Personal Support Worker Certificate -
A1 Global College of Health, Business And Technology
07.2025
Post-Baccalaureate Diploma - Business Administration
Nipissing University
12.2024
Master of Chemistry - undefined
Guru Nanak Dev University
05.2020
Skills
- Strong communication and interpersonal abilities
- Client-focused with attention to detail and empathy
- Time management and organizational skills
- Experience in personal support and caregiving
- Proficient in Microsoft Office, CRM, Oracle, and electronic documentation
- Ability to work independently and collaboratively
AVAILABILITY
Full-Time/Part-Time - Available Immediately
Timeline
PSW Intern (Supervised by Gail-Restoule Gagnon)
Au Château Home for the Aged
06.2025 - 07.2025
Accounts Receivable Agent (Remote)
CBV Collection Services
01.2023 - Current
Caregiver
Sunrise Elder Care
08.2020 - 12.2022
Post-Baccalaureate Diploma - Business Administration
Nipissing University
Master of Chemistry - undefined
Guru Nanak Dev University
Personal Support Worker Certificate -
A1 Global College of Health, Business And Technology