Marcelle Anderson
North Bay,ON
Summary
- Pharmacy professional with solid track record in assisting with prescription preparation and patient communication. Known for reliability and adaptability in fast-paced environments, consistently contributing to team success.
- Skilled in inventory management, customer service, and maintaining accurate records.
- Diligent with proven background in supporting pharmacists in daily operations.
- Efficiently handled prescription processing and customer inquiries, ensuring smooth workflow.
- Demonstrated strong organizational skills and attention to detail while maintaining inventory and assisting with administrative tasks.
- Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.
- Experienced with prescription processing and patient assistance, ensuring efficient pharmacy operations. Utilizes strong organizational skills and attention to detail in inventory management and administrative tasks. Knowledge of pharmacy software and communication techniques to support team goals and patient care.
- Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 6 years of relevant work experience to your team.
- Skilled Pharmacy Assistant brings 5 years of experience in 2 pharmacy environments.
- -Dedicated to maintaining smooth operations and helping customers with individual medication needs.
- Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
- Detail-oriented individual with exceptional communication.
- Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
- Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Child and Youth Worker
Tikinagan Child And Family Services
08.2023 - 08.2024
- Supported youth in developing coping strategies and life skills through individualized programming.
- Assisted in implementing therapeutic activities to promote emotional and social development.
- Collaborated with multidisciplinary teams to create comprehensive care plans for children and families.
- Monitored behavioral progress and adjusted support strategies based on individual needs.
Pharmacy Assistant
Walmart
08.2022 - 08.2023
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Provided exceptional customer service, resolving inquiries and medication-related issues.
- Educated customers on proper medication usage and health products available in-store.
- Processed prescription orders and insurance claims efficiently, minimizing wait times for customers.
- Collaborated with pharmacy team to streamline workflows and improve service delivery efficiency.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted customers in selecting over-the-counter medications and health care products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Pharmacy Assistant
Pharmasave Pharmacy
02.2014 - 02.2017
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Supported operations with filing, copying and faxing.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
- Ensured clean and organized work environment, complying with safety and hygiene standards.
- Input patient information into computer system for prescription orders.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Clinical Receptionist
Dr. Michael Cortens
01.2008 - 12.2011
- Managed patient scheduling and appointment coordination to optimize office efficiency.
- Assisted patients with inquiries, ensuring a welcoming environment and addressing concerns promptly.
- Maintained accurate patient records using electronic health record systems for compliance and efficiency.
- Developed office procedures that improved workflow and reduced patient wait times significantly.
- Enhanced patient experience by efficiently managing front desk operations and providing exceptional customer service.
- Strengthened relationships with returning patients through consistent friendly interactions that fostered trust and loyalty.
- Prepared examination rooms before each appointment, ensuring all necessary equipment was available for optimal provider use.
- Managed confidential medical documentation according to clinic policy while maintaining strict adherence to privacy guidelines.
- Increased accuracy in data entry through meticulous attention to detail when inputting patient demographics into electronic health record systems.
- Maintained current and accurate medical records for patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Registered and verified patient records before triage with most up-to-date information.
- Received and routed laboratory results to correct clinical staff members.
Education
Certificate - Medical Terminology
Confederation College- Online Course
Thunder Bay01-2011
High School Diploma -
Dryden High School
Dryden, ON06-1987
Skills
- Youth mentoring
- Disability support
- Resource development
- Parenting education
- Community resources
- Trauma-informed care
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Client advocacy
- Time management abilities
- Continuous improvement
- Community referrals
- Foster care youth
- Child advocacy
- Professional demeanor
- Service planning
- Client needs assessment
- Adaptability
- Professionalism
- Conflict resolution
- Interpersonal skills
- Self motivation
- Task prioritization
- Reliability
- Excellent communication
Languages
English
Professional Working
Timeline
Child and Youth Worker
Tikinagan Child And Family Services
08.2023 - 08.2024
Pharmacy Assistant
Walmart
08.2022 - 08.2023
Pharmacy Assistant
Pharmasave Pharmacy
02.2014 - 02.2017
Clinical Receptionist
Dr. Michael Cortens
01.2008 - 12.2011
Certificate - Medical Terminology
Confederation College- Online Course
High School Diploma -
Dryden High School