Sherry Tremblett Crouse
North Bay,Ontario
Summary
Accomplished Insurance Sales Executive with over 7 years of experience in sales and customer service. Committed to providing exceptional service, ensuring clients receive the best insurance solutions for their needs and circumstances. talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
9
9
years of professional experience
Work History
Sales Executive
Knox-Hutchison/McDougall Insurance
04.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed and implemented account management plans to establish customer satisfaction.
Insurance Broker – Sales/Service
Canada Brokerlink Inc
03.2015 - Current
- Provide ongoing service to existing clients by addressing concerns, answering inquiries, discussing and assessing client’s current and future insurance needs
- Promote new business sales through referrals and prospecting
- Keep current knowledge of underwriting guidelines and product manuals
- Obtain quotes and complete applications
- Process policy changes, gather information for insurance companies, and assist with claims.
Assistant Manager/Sales Associate
Reitmans Canada Limited
12.2014 - 02.2016
- Assist with management duties such as training and supervising staff, and overseeing and evaluating daily operations
- Promote sales by demonstrating merchandise and products to customers
- Maintain quality service by establishing and enforcing organization standards, and implementing company policies and procedures
- Contribute to the team by accomplishing sales and labor targets as required.
Office Manager
Blacktop Construction
12.2014 - 03.2015
- Managing office procedures and daily administrative duties using Microsoft Office
- Maintain payroll information by collecting, calculating, and entering data
- Managing accounts payable and account receivable.
Education
General Studies
Memorial University of Newfoundland
St John’s, NLGrade 12 -
Mt. Carmel High School
1994
Registered Insurance Brokers of Ontario – RIBO – Canada Brokerlink (Ontario) Inc. Standard First Aid & CPR – DSB -
North East
Introduction to Assistive Technology -
DSB
Intermediate - Assistive Technology
DSB, North East
Diploma - Human Resource Management
McMaster University
Hamilton, ON06.2025
Skills
Strong sales and marketing abilities with a focus on achieving targets and driving revenue growth
Excellent customer service skills, ensuring client satisfaction and loyalty
In-depth knowledge of lending and investment products, policies, and procedures
Proficient in utilizing technology and software applications relevant to the financial servies industry
Strong communication and interpersonal skills, fostering positive relationships with clients and colleagues
Detail-oriented and organized, with the ability to multitask and prioritize effectively
Languages
English
Professional Working
Timeline
Sales Executive
Knox-Hutchison/McDougall Insurance
04.2022 - Current
Insurance Broker – Sales/Service
Canada Brokerlink Inc
03.2015 - Current
Assistant Manager/Sales Associate
Reitmans Canada Limited
12.2014 - 02.2016
Office Manager
Blacktop Construction
12.2014 - 03.2015
General Studies
Memorial University of Newfoundland
Grade 12 -
Mt. Carmel High School
Registered Insurance Brokers of Ontario – RIBO – Canada Brokerlink (Ontario) Inc. Standard First Aid & CPR – DSB -
North East
Introduction to Assistive Technology -
DSB
Intermediate - Assistive Technology
DSB, North East
Diploma - Human Resource Management
McMaster University
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