NIDHI SAINI
North Bay,CA
Summary
Customer service-oriented team member with 1 year of experience in the food service and cashiering field. Expert in greeting customers, and guiding them regarding the menu and specialties of the day. Ability to take and prepare orders, prepare coffee and donuts, and collect payments. Sound knowledge of various types of coffee and bakery specialties. Proficient in operating POS and electronic inventory systems.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
CHAA- SHAA
01.2024 - 08.2024
• Reduced order processing time by up to 10% by implementing time-economizing strategies for order compilation and processing.
• Introduced cost-effective takeaway packaging, reducing overhead costs by $5000 per month.
Education
Bachelor of Science - Nursing
Lala Lajpat Rai Institute of Nursing Education
Jalandhar, Punjab, India.10.2018
Skills
- Strong communication and interpersonal skills
- Proficient in cash handling and POS systems
- Able to make coffee and tea beverages
- Customer Service
- Active Listening
- Data Entry
- Problem-solving abilities
Languages
English
Professional Working
Timeline
Customer Service Representative
CHAA- SHAA
01.2024 - 08.2024
Bachelor of Science - Nursing
Lala Lajpat Rai Institute of Nursing Education
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