Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simran Bajwa

CALGARY,AB

Summary

Motivated and detail-oriented professional with a Bachelor’s degree in Pharmacy and hands-on experience in both retail supervision and pharmacy operations. Skilled in customer service, prescription management, and administrative tasks. Seeking to contribute to a medical clinic or pharmacy as a receptionist or assistant by offering strong communication, multitasking, and organizational skills.

Overview

5
5
years of professional experience

Work History

Retail Store Supervisor

Centex
Edmonton, Alberta
02.2024 - Current
  • Supervised daily operations for a high-volume retail store, managing a team of 8-12 associates to meet sales targets and ensure smooth customer flow.
  • Resolved customer issues promptly, boosting satisfaction scores while maintaining visual standards and operational compliance.
  • Handled returns, exchanges, and refunds with empathy and efficiency, reducing dispute escalations to management
  • Maintain inventory levels, order merchandise, and ensure proper product displays, pricing, and store cleanliness.

Pharmacy Supervisor

Jay Medicine
Nadiad Gujarat , India
09.2021 - 01.2023
  • Oversaw daily pharmacy operations, including prescription verification, inventory management, and supply ordering, ensuring optimal stock levels and preventing shortages.
  • Developed medication safety and error prevention policies over 2 years, reducing risks in retail environments.
  • Monitored patient records for accuracy and maintained confidentiality for 2 years, implementing process improvements that upheld pharmacy standards.
  • Delivered exceptional customer service by resolving complaints promptly and enhancing patient satisfaction.

Education

Bachelor of Pharmacy -

Dr.Abdul Kalam University
Indore India
06-2021

Skills

  • Medication safety protocols
  • Appointment scheduling and data entry
  • Retail operations and team supervision
  • Record maintenance and billing support
  • Patient communication and customer service
  • Prescription handling and inventory management
  • High Volume Front Desk Management
  • Phone and Email Communication
  • Proficient with Microsoft Office and Basic computer skills
  • Multilingual in English, Gujarati ,Hindi and Punjabi

Timeline

Retail Store Supervisor

Centex
02.2024 - Current

Pharmacy Supervisor

Jay Medicine
09.2021 - 01.2023

Bachelor of Pharmacy -

Dr.Abdul Kalam University
Simran Bajwa