Summary
Overview
Work History
Education
Skills
References
Timeline
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Mohammed Demerdash

Halifax,Canada

Summary

Dynamic retail supervisor with proven expertise in inventory management and exceptional customer service at Nahdi Medical Company. Adept at fostering team collaboration and ensuring compliance with service standards. Bilingual in English and Arabic, skilled in medication dispensing and first aid training, committed to enhancing patient support and safety awareness. Organized Retail Store Supervisor with experience in product sales. Adept at minimizing product shrink while maintaining a positive workplace. Successful at merchandising and displays.

Overview

13
13
years of professional experience

Work History

Retail Store Supervisor

Nahdi Medical Company
01.2016 - 02.2025
  • Managed inventory and assisted customers with their purchases in a healthcare retail environment.
  • Supported team operations including scheduling, shift supervision, and store upkeep.
  • Ensured compliance with internal procedures and service standards.

Emergency Pharmacy

Al Hussain Hospital
Cairo , Egypt
01.2015 - 01.2016
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Team Assistant

Air Force Hospital
10.2013 - 12.2014
  • Supported day-to-day tasks including organizing supplies, data entry, and maintaining work areas.
  • Assisted staff with non-clinical tasks ensuring efficient patient support.

First Aid Trainer

Egyptian Red Crescent
06.2012 - 10.2013
  • Delivered first aid training to community groups and employees.
  • Promoted basic emergency preparedness and public safety.

Education

Certified Store Leader -

Elevate Program, NMC
01.2017

High School Diploma -

01.2008

Emergency and Relief Diploma -

ICRC

Communication Skills Diploma -

Best Aura

Life Goals & Self Confidence Course -

Dr. Ibrahim Elfiky

Professional Selling Skills -

Sigma Co.

Skills

  • Inventory Management
  • Customer Service and Communication
  • Team Collaboration
  • First Aid and Safety Awareness
  • Workplace Organization
  • Bilingual: English & Arabic
  • POS and Cash Handling
  • Customer service
  • Medication dispensing
  • Data entry
  • Patient support
  • Document filing
  • Insurance verification
  • Labeling accuracy
  • Prescription review
  • Proper labeling

References

Available upon request

Timeline

Retail Store Supervisor

Nahdi Medical Company
01.2016 - 02.2025

Emergency Pharmacy

Al Hussain Hospital
01.2015 - 01.2016

Team Assistant

Air Force Hospital
10.2013 - 12.2014

First Aid Trainer

Egyptian Red Crescent
06.2012 - 10.2013

Certified Store Leader -

Elevate Program, NMC

High School Diploma -

Emergency and Relief Diploma -

ICRC

Communication Skills Diploma -

Best Aura

Life Goals & Self Confidence Course -

Dr. Ibrahim Elfiky

Professional Selling Skills -

Sigma Co.

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Mohammed Demerdash