Pinakin Patel
Summary
Highly motivated and results-driven retail supervisor with extensive experience in overseeing daily operations and driving sales growth. Proven ability to lead and develop teams, ensuring high levels of customer satisfaction. Seeking a challenging opportunity to utilize my strong leadership skills and contribute to the success of a reputable organization.
Overview
4
4
years of professional experience
Work History
Retail store supervisor
Petro Canada
05.2020 - Current
- Oversaw daily operations of a high-volume retail store, including managing a team of 10 employees, delegating tasks, and ensuring efficient customer service
- Implemented effective sales strategies which increase monthly revenue and consistently exceed sales targets
- Trained and mentored new hires on company policies, product knowledge, and customer service techniques, leading to improved employee performance and customer satisfaction
- Conducted regular inventory checks, identified discrepancies, and implemented inventory management systems, reducing shrinkage and improving overall store efficiency
- Authorize payments and return of merchandise
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Handling all sales transactions, and preparing daily sales reports and bank deposits
- Ensure the visual standards and image of the store are maintained, such as store displays, signage, and cleanliness
- Research on market sales trends and adapt to customer demand
- Implementing marketing strategies on the company's guidelines.
Education
Food And Nutrition Management
Humber College
04.2020
Bachelor of Engineering - Food Processing Technology
Gujarat Technological University
Anand, IN06.2018
Skills
- People Management
- Staff Management
- Store Organization
- Strategic Planning
- Operations Management
- Sales Expertise
- Inventory management
- Critical thinking
- Decision making
- Leadership
- Communication
Timeline
Retail store supervisor
Petro Canada
05.2020 - Current
Food And Nutrition Management
Humber College
Bachelor of Engineering - Food Processing Technology
Gujarat Technological University
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