Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Total Years Of Experience
Hobbies and Interests
Timeline
Generic
PINTUKUMAR Patel

PINTUKUMAR Patel

Calgary,Canada

Summary

Good listener and observer, an enthusiastic individual with always positive attitude, detail oriented and strong learning & organization skills matched with ability to manage stress, time & people effectively. I have worked as branch head in agriculture divison for 10 years in Africa. I have a lot experience in Cable Rooting, Making Connectors, and Making Switch. I have also experience in VSAT Installation. This company is basically working with satellite communication generally VSAT. This company also provides ROT and SITs and also provides satellite forward and return link for data transfer and internet connection and also for video conferencing. We are also in the field of maintenance of SAC/ISRO installation. I have also experience in Sky network like TV Cable Connection, Fibre Splice, Rootings & Collection, my post was senior Marketing Executive.

Overview

25
25
years of professional experience

Work History

Retail Store Supervisor

Calgary 99 Ltd
Calgary, AB
05.2023 - 02.2025
  • Answered product questions and assisted customers in selection and checkout.
  • Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
  • Boosted store sales through effective merchandising and strategic product placement.
  • Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
  • Liaised with store manager to set up visually appealing layout for store merchandise.
  • Created timely and accurate inventory, cash and production reports for senior managers.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Observed and monitored store's security cameras to reduce retail crimes.
  • Evaluated sales trends to make informed decisions regarding inventory replenishment and markdown strategies.
  • Conducted inventory analysis to determine optimal stock levels.
  • Oversaw employees and store functions on daily basis.

Branch Head Manager

Etg Inputs Ltd ( Export Trading Group)
Tanzania Mwanza
02.2014 - 03.2023

Managed sales operations and distribution of agrochemicals within the Tanzanian market.

  • Promotes agrochemicals and veterinary pharmaceuticals.
  • Importance in Agriculture:Agrochemicals play a crucial role in modern agriculture, helping farmers to:Increase crop yields.
    Improve crop quality.
  • This company also buy communities pulse stocking Big warehouse cleaning plant operate packing, stocking and exporting
    Protect crops from pests and diseases.
  • Here's a more detailed explanation:Agrochemicals:These are chemical substances used in agriculture, primarily to enhance crop production and protect plants from pests and diseases.
    Fertilizers:These are chemicals that provide essential nutrients to plants, promoting growth and yield.
  • All day today operation handle branch handling staff, customer, planning to branch clean facing stocking receiving material reporting keep all record with Computer checking expiring near expiring new stock ordering
  • Contributed to the development of new products and services tailored specifically for the unique needs of the branch''s clientele, resulting in a more diverse and competitive offering portfolio.
  • Conducted regular performance evaluations for employees, identifying strengths and weaknesses while creating targeted development plans to support their growth within the organization.
  • Developed strong relationships with key clients through regular communication, personalized service offerings, and strategic account management.
  • Led a team of sales professionals to exceed performance targets and increase revenue generation consistently.
  • Implemented staff training programs aimed at improving overall customer service skills, product knowledge, and sales techniques, leading to increased client satisfaction rates.
  • Maintained friendly and professional customer interactions.
  • Consulted customers to boost product sales and services.

Branch Manager

Jambo Plastic Ltd
Tanzania
05.2012 - 11.2013
  • Handling of Mbeya Region sales in Markets
  • This company, basically plastic industry
  • Handling warehouse receiving materialstalking, keeping well maintain a record with Computer record
  • Warehouse to supply small Branch material
  • Loading every day route sale product
  • All day to day operation in our Branch operation

Technician

Infinium (India) Ltd
Vadodra Gujarat
02.2005 - 03.2012
  • Company Overview: This company is basically working with satellite communication generally VSAT
  • This company also provides ROT and SITs and also provides satellite forward and return link for data transfer and internet connection and also for video conferencing
  • We are also in the field of maintenance of SAC/ISRO installatio
  • This company is basically working with satellite communication generally VSAT
  • This company also provides ROT and SITs and also provides satellite forward and return link for data transfer and internet connection and also for video conferencing
  • We are also in the field of maintenance of SAC/ISRO installation

Font Desk Operator

BAPS Shri Swaminarayan Mandir
Mumbai India
01.2000 - 02.2005
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
  • Managed phone lines, directing calls to appropriate departments while maintaining a courteous and professional demeanor.
  • Developed rapport with repeat customers through attentive service tailored to individual preferences.
  • Updated room inventory systems regularly, ensuring accurate availability data for booking agents and online platforms alike.
  • Maintained accurate guest records for seamless communication between departments and personalized service during stays.
  • Participated in emergency response plans as needed to ensure guest safety during crisis situations or evacuations procedures.
  • Resolved customer complaints professionally, implementing solutions to prevent future issues.
  • Trained new employees on front desk procedures, cultivating strong teamwork amongst staff members for efficient operations.
  • Generated daily reports on room occupancy rates, revenue figures, and reservation updates for management review.
  • Assisted guests with reservations, ensuring accommodations met their specific needs and preferences.
  • Organized transportation services such as taxi cabs or shuttle buses upon request to enhance guest convenience during their stay.
  • Handled cash transactions securely, balancing the front desk drawer at the end of each shift for accurate accounting records.
  • Collaborated with housekeeping staff to maintain clean and comfortable rooms for guests.
  • Maintained a clean and organized front desk area, creating a welcoming environment for guests upon arrival.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Education

H.S.C - Arts

Shree Mati BCJ High School
Jalundh
03.2000

S.S.C -

Shree Mati BCJ High School
Jalundh
03.1998

Skills

  • Good listener
  • Observe
  • Positive attitude
  • Strong learning skills
  • Organization skills
  • Time management
  • People management
  • Cable Rooting
  • Making Connectors
  • Making Switch
  • VSAT Installation
  • Satellite communication
  • Satellite forward link
  • Satellite return link
  • Internet connection
  • Video conferencing
  • Maintenance of SAC/ISRO installation
  • Sky network
  • TV Cable Connection
  • Fibre Splicer
  • Collection
  • Marketing
  • Sales strategy
  • Customer service
  • Staff training
  • Product development
  • Team leadership
  • Communication skills
  • Warehouse management
  • Operations management
  • Compliance management
  • Staff development
  • Branch operations management
  • Team player
  • Sales management
  • Strong team-builder
  • Customer relationships
  • Friendly
  • Cash handling
  • Relationship building and management
  • Banking
  • Collections
  • Training and development
  • Team supervision
  • Sales planning
  • Shift scheduling
  • Multi-tasking

Languages

English
Professional Working

Personal Information

  • Date of Birth: 10/27/82
  • Gender: Male

Total Years Of Experience

17 Years

Hobbies and Interests

  • Playing Cricket
  • Traveling

Timeline

Retail Store Supervisor

Calgary 99 Ltd
05.2023 - 02.2025

Branch Head Manager

Etg Inputs Ltd ( Export Trading Group)
02.2014 - 03.2023

Branch Manager

Jambo Plastic Ltd
05.2012 - 11.2013

Technician

Infinium (India) Ltd
02.2005 - 03.2012

Font Desk Operator

BAPS Shri Swaminarayan Mandir
01.2000 - 02.2005

H.S.C - Arts

Shree Mati BCJ High School

S.S.C -

Shree Mati BCJ High School
PINTUKUMAR Patel