Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abigail Zechariah

Abigail Zechariah

Calgary,AB

Summary

Dynamic retail and warehouse supervisor with a proven track record excelling in staff training and operational efficiency. Skilled in inventory management and customer service, I implemented strategies that enhanced sales and improved team performance. Committed to fostering collaboration and achieving organizational goals through effective leadership.

Overview

3
3
years of professional experience

Work History

Retail Store Supervisor

Benjamin Moore
02.2025 - 10.2025
  • Supervised daily store operations, ensuring compliance with company standards and policies.
  • Trained and mentored new staff on customer service techniques and product knowledge.
  • Managed inventory levels, conducting regular stock audits to minimize discrepancies.
  • Developed scheduling plans that optimized staff coverage during peak hours.
  • Implemented visual merchandising strategies to enhance product displays and drive sales.
  • Resolved customer inquiries and complaints efficiently, improving overall satisfaction ratings.
  • Collaborated with management to identify process improvements for operational efficiency.
  • Answered product questions and assisted customers in selection and checkout.
  • Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.

Warehouse Lead

Dexter Group
06.2024 - 01.2025
  • Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
  • Coordinated inventory management, optimizing stock levels and reducing discrepancies.
  • Trained new employees on equipment usage and safety procedures, enhancing team competency.
  • Implemented process improvements that streamlined order fulfillment and increased operational efficiency.
  • Conducted regular inspections of storage areas to maintain compliance with organizational standards.
  • Utilized warehouse management systems to track inventory movement and generate reports for analysis.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.

Warehouse Supervisor

Loblaw Companies
04.2023 - 05.2024
  • Supervised daily warehouse operations ensuring compliance with safety protocols.
  • Coordinated inventory management, optimizing stock levels and reducing waste.
  • Trained new staff on operational procedures and equipment handling.
  • Implemented process improvements that enhanced workflow efficiency and productivity.
  • Monitored team performance, providing feedback to maintain high standards.
  • Managed scheduling to align workforce availability with peak operational demands.
  • Collaborated with cross-functional teams to streamline logistics and enhance service delivery.
  • Conducted regular inspections of equipment and facilities to ensure safety compliance.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and handling operations.

Education

BBA - Business Administration And Management

University of Education- Winneba
Ghana
09.2021

Skills

  • Warehouse organization
  • People management
  • Store operations
  • Scheduling and timekeeping
  • Staff training and development
  • Store planning
  • Goal setting and achievement
  • Staff management
  • Operations management
  • Strategic planning
  • Sales leadership
  • Project management
  • POS systems
  • Sales expertise
  • Retail merchandising
  • Negotiation
  • Shelf restocking
  • Customer service management
  • Cash handling oversight
  • Store organization
  • Store maintenance
  • Willingness to learn
  • Teamwork and collaboration
  • Multitasking and prioritizing

Languages

English
Full Professional

Timeline

Retail Store Supervisor

Benjamin Moore
02.2025 - 10.2025

Warehouse Lead

Dexter Group
06.2024 - 01.2025

Warehouse Supervisor

Loblaw Companies
04.2023 - 05.2024

BBA - Business Administration And Management

University of Education- Winneba
Abigail Zechariah