FAITH JEROTICH
Red Deer
Summary
Accomplished Retail Store Supervisor with a proven track record at Larry The Liquidator, enhancing customer satisfaction and boosting sales through strategic merchandising. Skilled in inventory monitoring and possessing strong communication abilities, I excel in goal setting and achieving, ensuring optimal store operations and team collaboration.
Overview
3
3
years of professional experience
Work History
Retail Store Supervisor
Larry The Liquidator
01.2024 - 12.2024
- Answered product questions and assisted customers in selection and checkout.
- Boosted store sales through effective merchandising and strategic product placement.
- Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
- Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Cashier
Z2A Liquidation
01.2023 - 02.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
Shelf Stocker
Direct Liquidation Toronto
12.2021 - 01.2023
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Education
Basic Training Diploma - Purchasing And Supplies Management
University of Eldoret
Eldoret, Kenya12-2020
Skills
- Warehouse organization
- Goal setting and achievement
- Store planning
- Loss prevention
- Time Management
- Flexible
- Good communication Skills
Languages
English
Full Professional
Timeline
Retail Store Supervisor
Larry The Liquidator
01.2024 - 12.2024
Retail Cashier
Z2A Liquidation
01.2023 - 02.2024
Shelf Stocker
Direct Liquidation Toronto
12.2021 - 01.2023
Basic Training Diploma - Purchasing And Supplies Management
University of Eldoret
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