Geeta Pathak
Burnaby,BC
Summary
High-energy retail store professional bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Results-driven retail professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Focused Retail Operations Manager bringing 10+ years of hands-on experience in the fashion retail arena. A dependable and punctual individual with outstanding people management, data processing and delegation abilities. Available 40 hours per week, including weekends and evenings.
Overview
11
11
years of professional experience
Work History
Retail Store Supervisor
Miss Kaur Boutique
03.2024 - Current
- Assist customers in locating desired products while providing knowledgeable recommendations based on individual needs.
- Oversee daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
- Determine layout of store merchandise for visual appeal to consumers.
- Boost store sales through effective merchandising and strategic product placement.
- Monitor staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
Retail Store Manager
JV Stores
07.2022 - 01.2024
- Managed 15 store employees successfully in fast-paced environment through proactive communication and positive feedback
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Store Manager
Casa Blanca Boutique
01.2018 - 04.2022
- Responsible for sourcing designs, curating collections, sales strategy, hiring and managing customer service
- Doubled sales figures to 1.2 M, expanded to a second store
- Developed a 350 loyal client base by consistently delivering exceptional service and cultivating long-term relationships
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Merchandising Manager
Dvyne Apparel CO
01.2014 - 12.2018
- Responsible for conceptualizing the look and feel, procuring merchandise from international vendors, managing inventory, sales management, hiring and training sales staff
- Turned from break-even to profits of 1.5M within 2 years
- Appraised leadership team performance, assessing competencies and providing coaching or constructive feedback as appropriate
- Improved employee performance by providing regular training, clear communication, and constructive feedback to 20 employees
- Enhanced brand awareness with targeted advertising campaigns, social media presence, and public relations activities.
- Implemented innovative visual displays that captured attention and boosted sales significantly.
Education
Master of Arts - SOCIOLOGY
University of Mumbai
BACHELOR OF ARTS - ENGLISH
University of Pune, India
Diploma - French Language Studies
Alliance Français
Skills
- Outstanding communication skills
- Store Merchandising
- Supply Ordering
- Store displays
- Sales Strategies
- Cash Management
- Retail Inventory Management
- Multitasking and Organization
- Customer Service Management
- Scheduling and timekeeping
- Warehouse Organization
Languages
English
French
Hindi
Punjabi
Timeline
Retail Store Supervisor
Miss Kaur Boutique
03.2024 - Current
Retail Store Manager
JV Stores
07.2022 - 01.2024
Store Manager
Casa Blanca Boutique
01.2018 - 04.2022
Merchandising Manager
Dvyne Apparel CO
01.2014 - 12.2018
Master of Arts - SOCIOLOGY
University of Mumbai
BACHELOR OF ARTS - ENGLISH
University of Pune, India
Diploma - French Language Studies
Alliance Français
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