Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Akshat Bhardwaj

Edmonton,AB

Summary

Results-oriented Sales Consultant with a proven and stellar track record in exceeding sales targets within the retail sector. Adept at cultivating enduring customer relationships through exceptional service and effective people management. Demonstrates precision in data processing and delegation, reflecting dedication and punctuality. A quick learner and highly organized multitasker committed to delivering unparalleled customer service experiences. Eager to contribute refined sales proficiency and exemplary customer relations skills to elevate and energize a dynamic automotive team.

Overview

4
4
years of professional experience

Work History

Retail Store Supervisor

Mobilife
Edmonton, AB
01.2022 - Current
  • Supported long-term business strategies, generating guest relations feedback for process improvements.
  • Maintained accurate records of inventory transactions and processed returns and exchanges.
  • Scheduled staff shifts and monitored employee attendance records.
  • Used Point of Sale register system to complete transactions.
  • Trained, managed and motivated employees to promote professional skill development.
  • Resolved customer complaints in a timely manner while maintaining positive relationships.
  • Increased sales by optimizing in-store promotional strategies.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
  • Monitored stock levels, placed orders for new merchandise, and received deliveries.
  • Liaised with vendors to negotiate contracts for new products or services when needed.
  • Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.

Customer Service Representative

MobileCare
Edmonton, Alberta
02.2021 - 12.2021
  • Assisted customers with product selection, sizing and styling.
  • Recommended, selected and located merchandise based on customer desires.
  • Trained new team members in cash register operation, stock procedures, and customer services.

  • Inspected, tested and troubleshot smartphones and tablets.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Negotiated prices with customers to ensure maximum profitability for business
  • Maintained updated knowledge through continuing education and advanced training.
  • Performed administrative duties such as filing paperwork, maintaining records, updating databases.

Sales Associate

Mobileq
Edmonton, Alberta
03.2020 - 02.2021
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Placed special orders or called other stores to find desired items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

Diploma - Business Administration

NorQuest College
Edmonton, AB
12-2021

Skills

  • Sales Strategy Development
  • Client Retention Strategies
  • Sales Conversion
  • Staff Training and Development
  • Budgeting and Financial Management
  • Inventory Monitoring
  • Operations Management
  • Staff Management
  • People Management
  • Product Display
  • Pricing Expert
  • Sales Leadership
  • Sales Pipeline Management
  • Upselling and Cross Selling
  • Customer Relationship Management
  • Contract Negotiation
  • Negotiation Strengths
  • Price Negotiation
  • Relationship Building

References

References available upon request.

Timeline

Retail Store Supervisor

Mobilife
01.2022 - Current

Customer Service Representative

MobileCare
02.2021 - 12.2021

Sales Associate

Mobileq
03.2020 - 02.2021

Diploma - Business Administration

NorQuest College

Similar Profiles

CREATE PROFILE
Akshat Bhardwaj