Open To Work
DILAWAR SINGH
Summary
Dynamic retail supervisor with a proven track record at Esso, excelling in team leadership and customer service excellence. Skilled in inventory management and conflict resolution, I consistently enhanced customer satisfaction and optimized store operations, fostering a loyal clientele and ensuring compliance with safety protocols.
Overview
15
15
years of professional experience
Work History
Retail Store Supervisor
Esso
Tottenham, Canada
07.2025 - Current
- Supervised daily store operations to optimize team performance and enhance service delivery
- Trained and mentored staff on customer service and company policies
- Resolved customer complaints to improve satisfaction and foster loyalty
- Assisted customers with product selection, promotions, and inquiries
- Managed inventory levels to maintain product availability and support customer demand
- Conducted safety checks to ensure compliance with standards
Food Service Worker
Tim Hortons
Tottenham, Canada
08.2023 - 07.2025
- Ensured compliance with food safety regulations for sanitation and handling.
- Provided exceptional customer service in high-pressure environments.
- Resolved customer concerns to enhance satisfaction and loyalty.
- Fostered a welcoming atmosphere to improve customer experience and retention.
- Accurately processed transactions and balanced cash register daily.
- Maintained cleanliness and organization of front desk area.
- Operated commercial ovens and mixers to produce high-quality baked goods.
- Monitored baking process for consistency and quality of finished products.
Part Time Pizza Maker
Pizza Pizza
Tottenham, ON
05.2023 - 04.2024
- Operated ovens and cooking equipment to ensure perfectly cooked pizzas.
- Assembled pizzas and prepared dough according to company recipes and standards.
- Maintained cleanliness of workstations and kitchen areas to uphold health standards and ensure food safety.
- Managed ingredient inventory to maintain fresh supplies and prevent shortages.
Steel Worker
Timóteo & Mota Construção Civil LDA
Lisbon, Portugal
02.2021 - 04.2023
- Installed and secured steel bars in concrete structures
- Welded rebar to precise specifications
- Coordinated planning and execution of reinforcement work to support structural integrity
- Cut and bent steel rods using tools and machinery
- Delivered materials to work zones to maintain project timelines
- Monitored compliance with safety and construction standards to ensure a safe work environment
Construction Worker
Manuel Silva Batata & Filhos LDA
Lisbon, Portugal
07.2020 - 02.2021
- Installed reinforcement structures to enhance structural integrity
- Operated construction tools and equipment to ensure safe site conditions
- Mixed and poured materials according to specifications
- Collaborated with team to meet project deadlines and maintain workflow
- Maintained safety and cleanliness on-site
Construction Laborer
Celebre E Tropical Unipessoal
Lisbon, Portugal
11.2019 - 06.2020
- Installed structures based on construction plans
- Applied finishing techniques to concrete surfaces for optimal quality
- Supported site preparation through digging and leveling tasks
- Cleared debris to ensure safe work environments
Vegetable Farmer (Self-Employed)
Amritsar, India
Amritsar, India
02.2011 - 01.2018
- Cultivated and harvested diverse vegetables for local distribution
- Sold fresh produce at local markets to boost revenue
- Managed irrigation systems and crop production
- Monitored soil health to enhance crop yield
Machine Operator
Weicco Chand Engineering
Amritsar, India
04.2016 - 12.2016
- Conducted routine maintenance and inspections to ensure optimal machinery performance
- Ensured production efficiency and reduced downtime
- Operated machinery while ensuring safety protocols were followed
- Trained new operators on equipment usage to enhance their operational readiness
Education
Master of Science - Mechanical Engineering Technology
Halmstad University
Sweden07-2020
Bachelor of Science - Mechanical Engineering Technology
Global Institute
Amritsar, India11-2016
Skills
- Inventory management
- Retail merchandising
- Customer service excellence
- Team leadership
- Time management
- Safety compliance and protocols
- Problem solving
- Team building
- Active communication
- Conflict resolution
- Strong work ethic
Languages
- English
- Portuguese
- Punjabi
- Hindi
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$20/hr - $1000/hrTimeline
Retail Store Supervisor
Esso
07.2025 - Current
Food Service Worker
Tim Hortons
08.2023 - 07.2025
Part Time Pizza Maker
Pizza Pizza
05.2023 - 04.2024
Steel Worker
Timóteo & Mota Construção Civil LDA
02.2021 - 04.2023
Construction Worker
Manuel Silva Batata & Filhos LDA
07.2020 - 02.2021
Construction Laborer
Celebre E Tropical Unipessoal
11.2019 - 06.2020
Machine Operator
Weicco Chand Engineering
04.2016 - 12.2016
Vegetable Farmer (Self-Employed)
Amritsar, India
02.2011 - 01.2018
Master of Science - Mechanical Engineering Technology
Halmstad University
Bachelor of Science - Mechanical Engineering Technology
Global Institute