Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simerpreet Kaur

Dartmouth,NS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Customer Service Associate (Motivator)

GoodLife Fitness
04.2023 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained excellent attendance record, consistently arriving to work on time.

Customer Service Representative

Staples
05.2021 - 03.2023
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.

Server

Boston Pizza Restaurant
11.2020 - 03.2021
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server

Dennys Restaurant
09.2017 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with xpient POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked guests' identification before serving alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

Diploma - Business General

Sheridan
Brampton, ON
03.2019

Skills

  • Food Preparation and Safety
  • Dining Area Maintenance
  • Menu Memorization
  • Sales Expertise
  • Warm and Friendly
  • Time Management

Timeline

Customer Service Associate (Motivator)

GoodLife Fitness
04.2023 - Current

Customer Service Representative

Staples
05.2021 - 03.2023

Server

Boston Pizza Restaurant
11.2020 - 03.2021

Server

Dennys Restaurant
09.2017 - 03.2020

Diploma - Business General

Sheridan

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Simerpreet Kaur