Rajbir Kaur
Surrey,BC
Summary
Driven professional with proven expertise in food preparation and Housekeeping service with 4+ years of experience, honed at Holiday Inn Express Hotel and Pizza Store. Excelled in enhancing customer satisfaction and safety, showcasing strong mentorship and organizational skills. Demonstrated mastery in food preparation safety and cooking methods, significantly contributing to team efficiency and high-quality meal delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Preparation & Housekeeping Service
Holiday Inn Express Hotel
2022.02 - Current
- Maintained clean and organized workspaces and mentored staff members in best practices for efficient food preparation, service and continuous improvement.
- Efficiently managed time by prioritizing dishwashing tasks based on the needs of food preparation and service staff.
- Developed and implemented safety protocols for both foodservice and housekeeping team members .
- Enhanced customer satisfaction by providing high-quality meals and maintaining timely food service.
- Led the day-end closing process, achieving a 98% accuracy rate.
- Resolved 90% of customer complaints with empathy, resulting in increased loyalty and business.
Pizza Maker and Customer Service
Scotthill Pizza
2019.01 - 2021.08
- Worked effectively in fast-paced environments.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
Master of Arts - Education And Skills For Employment
Punjab University
India05.2007
Skills
- Safe Serving Knowledge
- Certified Food Preparation Worker
- Flexibility
- Problem Solving
- Lead Development
- Food preparation safety
- Health Code Compliance
- Organization and Time Management
Certification
- Foodsafe Level One Certification
Timeline
Food Preparation & Housekeeping Service
Holiday Inn Express Hotel
2022.02 - Current
Pizza Maker and Customer Service
Scotthill Pizza
2019.01 - 2021.08
Master of Arts - Education And Skills For Employment
Punjab University
- Foodsafe Level One Certification
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