Simar Kaur
Calgary,Canada
Summary
Medical Office Assistant with over 3 years of customer experience. Managing patient records and coordinating clinic operations, adept at using Accuro EHR and PS Suite EHR systems. Demonstrates strong customer service and problem-solving abilities, ensuring efficient handling of medical documentation and fostering a welcoming environment for patients. Committed to enhancing team productivity and further streamlining administrative processes in healthcare settings and open to work in other customer service sectors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical office Assistant
Apex Sky Medical Clinic
Calgary, Canada
11.2024 - Current
- Managed patient appointments, medical records, and privacy compliance.
- Implemented efficient filing system, reducing document retrieval time.
- Taking vitals to update in patient's chart.
- Manage patient records, schedule appointments, and coordinate with medical staff to ensure smooth clinic operations.
- Utilized Accuro EHR and eMedical systems to manage patient files.
- Organized and uploaded faxes and scans to the correct patient charts for accurate record-keeping.
- Collaborated with medical staff to address patient inquiries, fostering a welcoming environment and improving communication.
- Implemented a digital filing system that improved record accuracy and accessibility, leading to a smoother workflow.
Immigration Medical Assistant
Apex Sky Medical Clinic
Calgary, Canada
11.2024 - Current
- Complete the medical examination for Immigration medicals like Canada, Australia and New Zealand.
- Taking vitals to add in patient's chart.
- Upload lab results, and submit immigration medical files to IRCC, Australia/New Zealand Immigration.
- Conducted initial review of patient bloodwork, including creatinine levels, HIV 1 & 2 antigen/antibody, and syphilis testing results.
- Reviewed and coordinated chest X-ray reports for immigration purposes.
- Managed payment collection and generated invoices for immigration medical examinations.
- Assisting with examinations like Marine Medical, Disney Cruise, Royal Caribbean, Marshall Islands, and other specialized medical examination types.
- Analyze patient records for accuracy, ensuring compliance with privacy regulations and enhancing data integrity.
- Work closely with various departments to manage medical examinations, ensuring seamless communication and efficient workflow.
- Facilitate immigration medical examinations, ensuring precise documentation and compliance, which enhances patient processing efficiency.
Front-End Supervisor / Cashier
Chalo Freshco
Calgary, Canada
11.2021 - 12.2024
- Managed cash handling, including pick-up and deposit of cash in coordination with management.
- Conducted morning bank deposits and tracked safe for register loans.
- Set up the front end, including safety and sanitation measures, and managed closed registers.
- Processed returns, refunds, and exchanges while maintaining high standards of customer service.
- Supervised cashier breaks and reported issues to management.
- Utilised Microsoft Word and Excel for record-keeping, deposit manifests, and spot audits.
- Provided excellent customer service and handled various customer inquiries and concerns.
- Implemented rigorous safety and sanitation measures at the front end, meticulously managing closed registers and supervising cashier breaks.
Medical Administrative Assistant (Practicum Placement)
Sunnybill Pediatric Clinic
Calgary, Canada
10.2024 - 11.2024
- Completion of the mandatory 160 hours of hands-on experience under supervision.
- Assisted in daily administrative operations, including managing patient appointments, maintaining medical records, and ensuring compliance with privacy regulations.
- Developed strong communication skills by interacting with patients and families, providing information about services, and addressing inquiries.
- Implemented an efficient filing system for patient documents, improving retrieval time and overall office organization.
- Utilized electronic health record (EHR) software to input and update patient information, ensuring accuracy and confidentiality.
- Ensure all rooms/weight rooms are stocked with supplies following with the computers turned on in mornings and during closing make sure that all rooms and weight rooms are clean and computers are turned off.
- Input new received referrals into appropriate pool category, Behavioural/Medical.
- Send in and receive faxes, scan and input in the right patient EHR. Enter the SNAP, CADDRA (filled by parent/teacher) and SCARED for the right child.
- Utilized EHR software to accurately input and update patient information, contributing to improved data integrity and compliance with privacy regulations.
Education
Medical Administrative Assistant Program -
Makami College
High School Diploma -
James Fowler High School
Skills
- Accuro EHR
- WPM 40
- PS Suite EHR
- Attention to detail
- Organizational skills
- Multitasking
- Teamwork
- Communication
- Microsoft Word
- Microsoft Excel
- Adobe acrobat
- Cash handling
- Customer service
- Medical records
- Appointment management
- Time management
- Problem solving
- Scheduling
- Office administration
- Data entry
- Patient scheduling
- Lab report analysis
- Office organization
- Appointment coordination
- Effective communication
- Team collaboration
- EMR software
Certification
- First Aid
- BLS Certification
- WHMIS
- HCS300
- Security License
Languages
- English
- Punjabi
- Hindi
- Urdu
Volunteering Experience
- Terry Fox Run in High School (2021 & 2023)
- Picture Day Preparations in High School (2022)
- Prep Rally Preparations High school
- Grade 10 Welcome Celebration
Job Title
Medical Office Assistant
Timeline
Medical office Assistant
Apex Sky Medical Clinic
11.2024 - Current
Immigration Medical Assistant
Apex Sky Medical Clinic
11.2024 - Current
Medical Administrative Assistant (Practicum Placement)
Sunnybill Pediatric Clinic
10.2024 - 11.2024
Front-End Supervisor / Cashier
Chalo Freshco
11.2021 - 12.2024
Medical Administrative Assistant Program -
Makami College
High School Diploma -
James Fowler High School