Charmee Patel
Whitby,ON
Summary
Dedicated Medical Office Assistant with 10+ years of experience in a fast-paced healthcare environment. Proven ability to provide exceptional patient care while managing administrative tasks efficiently. Skilled in EHR systems, medical terminology, and insurance verification. Committed to maintaining patient confidentiality and contributing to a positive team atmosphere.
Overview
18
18
years of professional experience
Work History
Medical Office Assistant
Dr.S. Gaur Medicine
03.2008 - Current
- Greeted and welcomed patients, providing a warm and friendly atmosphere.
- Efficiently managed patient check-ins and appointment scheduling.
- Maintained accurate and secure electronic health records (EHR).
- Handled phone calls and inquiries, providing necessary information or directing them to the appropriate department.
- Assisted with billing and insurance processing tasks as needed.
- Prepared examination rooms, ensuring they were clean and well-stocked with necessary supplies.
- Took and recorded vital signs and patient history when required.
- Adhered to PHIPA guidelines to maintain patient confidentiality and privacy.
- Collaborated with other staff members to ensure seamless patient care and office operations.
- Performed general administrative tasks, including filing, faxing, and photocopying.
Office Administrator (Part Time)
Dr. R.S Rana Medicine
03.2008 - 04.2012
- Provided administrative support to management, including scheduling meetings, calendars, and correspondence
- Manage day-to-day administrative tasks, including answering phones, scheduling appointments, and handling correspondence
- Directed patient flow during practice hours, minimizing patient wait time
- Continuously evaluate and improve office processes to optimize efficiency and productivity
- To streamline workflow, I managed front office customer service, appointment management, and billing and administration tasks
- Managed physician calendar, including scheduling patient appointments and procedures.
Office Administrator
Voysus Group
01.2007 - 01.2008
- Provide ongoing administrative support to senior executives Management of daily operations and special projects
- Streamlined processes to effectively track, order, and maintain inventory
- Serve as the primary point of contact for an average of 60 incoming phone calls per day, addressing inquiries and resolving concerns
- Developed positive relations with external vendors and clients.
Education
Certificate - Office Administration - Health Service
Centennial College
Scarborough, Ontario04.2007
High School Diploma - undefined
Winston Churchill C.I
Toronto, Ontario06.2005
Certificate Of Achievement - Phlebotomy Workshop
C.J Health Care College
Toronto, ON10.2007
Skills
- EHR Systems (eg Health Screen, Telus Health Med Access, Accuro)
- Medical Terminology
- Insurance Verification
- Patient Registration
- Appointment Scheduling
- Vital Signs Measurement
- Blood Work
- Pep Test
- ECG/PFT Test
- Medical Office Procedures
- Data Entry
- Phone Etiquette
- Problem-Solving
- Time Management
- Microsoft Office Suite
Timeline
Medical Office Assistant
Dr.S. Gaur Medicine
03.2008 - Current
Office Administrator (Part Time)
Dr. R.S Rana Medicine
03.2008 - 04.2012
Office Administrator
Voysus Group
01.2007 - 01.2008
Certificate - Office Administration - Health Service
Centennial College
High School Diploma - undefined
Winston Churchill C.I
Certificate Of Achievement - Phlebotomy Workshop
C.J Health Care College
Similar Profiles
Bilal Aziz AhmedBilal Aziz Ahmed
Physician Assistant, Cardiology Dept at Dr.S Haider Khan (MD DM)Physician Assistant, Cardiology Dept at Dr.S Haider Khan (MD DM)
URVASHI GOSWAMIURVASHI GOSWAMI
Proffesional Make Up Artist at Shweta Gaur AcademyProffesional Make Up Artist at Shweta Gaur Academy
Shraddha MishraShraddha Mishra
Program Coordinator at Dr. Gaur Hari Singhania Institute of Management & ResearchProgram Coordinator at Dr. Gaur Hari Singhania Institute of Management & Research