Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Milne

Mission,BC

Summary

I am a hardworking employee who is enthusiastic about learning the craft beer industry inside and out. I am reliable and upbeat, and have had success at promoting customer loyalty, satisfaction and purchases with sales techniques and diligent attention to each individual customer. I am quick to learn new skills and eager to contribute to group success. I offer strong communication, administrative, and problem-solving abilities. I am a dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience

Work History

Server /Senior Bartender

Sisto's Neighbourhood Pub
06.2019 - Current
  • Explained daily specials and beverage promotions to exceed daily sales.
  • Developed new signature cocktails to support bar marketing brand and increase profit.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies..
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Closed out cash register and prepared cashier report at close of business.

Server

MR MIKES SteakhouseCasual
06.2017 - 02.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

First Aid Level 1 & 2 -

BC
11.2022

Serving It Right -

BC
12.2018

High School Diploma -

Mission Secondary School
Mission
06.2017

Skills

  • Excellent Written or Spoken Communication
  • Sales Experience
  • Maintaining Professional Relationships
  • Providing Excellent Quality Service
  • Organizational Skills
  • Time Management Skills
  • Class 5 Drivers License
  • Positive and Energetic Attitude

Timeline

Server /Senior Bartender

Sisto's Neighbourhood Pub
06.2019 - Current

Server

MR MIKES SteakhouseCasual
06.2017 - 02.2019

First Aid Level 1 & 2 -

BC

Serving It Right -

BC

High School Diploma -

Mission Secondary School
Sierra Milne