Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

DHRUMIL VACHHETA

Regina,SK

Summary

Experienced team leader with extensive background in hospitality and customer service. Skilled in developing and maintaining strong relationships with customers, staff, and vendors. Expert in operational management, budgeting, and staff training and development. Successful in creating a positive, team-oriented work environment that fosters employee growth and development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cook

Regent Family Restaurant & Neighbourhood Pub
09.2024 - Current
  • Baking, grilling, frying, steaming, boiling, and sautéing food items according to recipes and standards.
  • Arranging food attractively on plates and garnishing dishes for presentation.
  • Monitoring stock levels, placing orders, and maintaining an inventory of supplies.
  • Working with other kitchen staff and front-of-house personnel to ensure smooth food service.

Restaurant manager

Pizzeria pronto
12.2021 - 08.2024
  • Performed daily inspections of the facility to ensure cleanliness standards were met.
  • Maintained a high level of customer service by addressing patron complaints promptly and professionally.
  • Cultivated positive relationships with customers through excellent hospitality services.
  • Conducted interviews, oversaw the hiring process and ran staff training for 10+ employees.
  • Implemented strategies to minimize food waste and enhance labor cost efficiency.
  • Develop and execute marketing strategies, leading to a 20-30% increase in sales.
  • Handle customer complaints and resolve issues promptly to maintain high satisfaction levels.
  • Manage inventory, order supplies, and establish strong relationships with vendors.
  • Connected with local vendors for specialty ingredients, negotiating prices 6% below budget.

Crew Member

Pizzeria pronto
09.2021 - 12.2021
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Completed all store opening and closing procedures.
  • Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.

Line Cook

western pizza & BBQ Grill
05.2020 - 09.2021
  • Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
  • Managed multiple tasks simultaneously without compromising product quality or service times.
  • Adapted well under pressure in high volume environments while maintaining focus on quality execution.
  • Memorized restaurant recipes to accurately and quickly prepare dishes.
  • Opened or closed kitchen as dictated by department scheduling.
  • Utilized grills, fryers and ovens to heat food to appropriate serving temperatures.
  • Prepared dishes according to restaurant recipes and specifications within set time frames.
  • Adhered to health and safety standards of the kitchen environment at all times.
  • Monitored stock levels throughout shift and communicated needs for restocking supplies to management.

Education

Diploma - Business Administration

University of Regina
Regina, SK
04.2022

Skills

  • Task Prioritization
  • Analytical Skills
  • Verbal Communication
  • Sales and Marketing
  • Leadership
  • Management

Languages

English
Full Professional

Certification

  • Food Safety Certificate
  • Smart Serve Certificate

Timeline

Cook

Regent Family Restaurant & Neighbourhood Pub
09.2024 - Current

Restaurant manager

Pizzeria pronto
12.2021 - 08.2024

Crew Member

Pizzeria pronto
09.2021 - 12.2021

Line Cook

western pizza & BBQ Grill
05.2020 - 09.2021

Diploma - Business Administration

University of Regina

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DHRUMIL VACHHETA