Kara Kawamoto

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Developed a successful social media presence, showcasing new arrivals, highlighting staff picks, and sharing educational content that engaged followers and increased foot traffic to the store.
• Handled customer inquiries promptly and professionally, resolving issues quickly while maintaining a positive rapport with clientele.
• Contributed to store merchandising efforts by creating eye-catching wine displays that showcased featured selections and promotions.

Exceeded sales objectives by implementing effective wine marketing strategies.

Displayed and sold lots at different stores

Mastered strategies for enhancing sales and customer satisfaction.

• Cleared and sanitized tables and chairs to ensure compliance with hygiene standards.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Streamlined information flow between kitchen staff and waiters to enhance order accuracy.

• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.