SHWETA KAUR
Authorized to work in Canada for any employer( Post graduate open work permit)
Summary
Reliable and professional,visionary-thinking Sales Associate with a stellar work history and an upbeat nature. Skilled at leveraging organized approaches to drive business success, strategic marketing and overall sales performance. Forward-thinking and industrious, with a diplomatic communication style focused on cultivating relationships and growing profit channels by maximizing sales, engagement and customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Store Sales Associate
Skynet Wireless Inc
09.2021 - Current
- Participated in ongoing training sessions to stay current on industry trends, products, and best practices
- Assisted in achieving sales targets by utilizing up-selling and cross-selling techniques
- Collaborated with fellow team members to ensure efficient daily operations of and maximizing store gross profit each quarter achieving over 5000 dollars worth of sales all together as documented in weekly reports.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Contributed towards creating positive work culture through active engagement at team meetings and events.
- Handled returns and exchanges efficiently, maintaining positive customer interactions during potentially difficult situations.
- Acquired valuable industry knowledge through attending vendor presentations or workshops which then was applied in-store to drive results.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Assisted in visual merchandising efforts to create appealing store layout that attracted customers and showcased products effectively.
Content writer
Yaap Digital Private Limited
02.2019 - 04.2020
- Spearheaded internal communication initiatives
- Managed editorial calendar ensuring timely delivery of diverse range of digital assets
- Collaborated with our design team to create visually appealing graphics, enhancing overall impact of written content
- Supported sales team efforts with customized pitch decks, presentations, and sales collateral tailored to prospects needs.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Conducted regular competitor analysis to stay updated on industry developments and maintaining competitive edge in content creation efforts.
- Created content for websites and online publications.
Administrative Officer
Arjun Travels
04.2013 - 09.2018
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Diploma - General studies
Kwantlen Polytechnic University
Surrey, Canada09.2023
Bachelor of Science - International Business
Brunel University
London,UK10.2013
High School Diploma -
Mithibai College of Commerce & Economics
Mumbai,Maharashtra08.2008
Skills
- Microsoft Office
- Shopify
- Google Suite
- Resource Management
- Sales Forecasting
- Project Management
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Store Sales Associate
Skynet Wireless Inc
09.2021 - Current
Content writer
Yaap Digital Private Limited
02.2019 - 04.2020
Administrative Officer
Arjun Travels
04.2013 - 09.2018
Diploma - General studies
Kwantlen Polytechnic University
Bachelor of Science - International Business
Brunel University
High School Diploma -
Mithibai College of Commerce & Economics
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