Tej Pratap Sandhu
Langley
Summary
Detail-oriented and proactive professional with experience in operations, team leadership, and logistics. Seeking to leverage my skills in scheduling, safety compliance, and subcontractor coordination for an Assistant Superintendent role in the construction industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations & Sales Supervisor
SKYNET FIDO
05.2020 - 12.2024
- Led a team in daily operations, ensuring workflow efficiency and staff adherence to protocols.
- Trained new employees on operational procedures and customer management.
- Exceeded sales targets by 27% while resolving key customer disputes and enhancing service quality.
- Managed scheduling and inventory, ensuring smooth product delivery and customer satisfaction.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Sales Consultant
KIA MOTORS
05.2021 - 11.2021
- Everyday duties included understanding & matching the needs of the clientele all while meeting the desired sales objectives of the workplace.
- Cultivated strong customer relationships with nearly 60% of my clientele referring additional clients or returning for an additional purchase.
- Followed and improved proper administration procedures for the dealership resulting in a smoother end-to-end customer experience.
- Provided sophisticated sales reports to the procurement team to establish trends in sales and facilitate effective inventory management.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Management Trainee
Management Trainee
10.2017 - 03.2020
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Managed ICBC insurance-related claims, ensuring compliance with service agreements.
- Conducted safety inspections and implemented fleet maintenance schedules.
- Developed expertise in operations management, logistics planning, and client relationship management.
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
Material Handler
EV Logistics
06.2017 - 07.2017
- Handled materials up to 800 kg while ensuring compliance with workplace safety standards.
- Collaborated with a team of 50 members to maintain an organized and efficient workflow.
- Operated heavy machinery and equipment safely, adhering to operational guidelines.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
Education
BBA -
University of Fraser Valley
Abbotsford, BC12-2023
GED -
University of Fraser Valley
Abbotsford, BC12-2019
High School Diploma -
St. Soldier International Convent School
Punjab, India04-2014
Skills
- Proficient in Scheduling and Logistics
- Familiarity with Compliance Standards
- Team Management
- Analyzing Operational Guidelines
- Skilled in Office Suite Applications
- Analytical Thinking in Challenging Environments
- Customer service
- Effective selling techniques
- Sales presentations
- Sales strategy development
Accomplishments
- Supervised team of 7 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
- British Columbia Driver's License
- Forklift Certification
- VSA Automotive sales license
- AutoCAD
Timeline
Sales Consultant
KIA MOTORS
05.2021 - 11.2021
Operations & Sales Supervisor
SKYNET FIDO
05.2020 - 12.2024
Management Trainee
Management Trainee
10.2017 - 03.2020
Material Handler
EV Logistics
06.2017 - 07.2017
- British Columbia Driver's License
- Forklift Certification
- VSA Automotive sales license
- AutoCAD
BBA -
University of Fraser Valley
GED -
University of Fraser Valley
High School Diploma -
St. Soldier International Convent School
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