Shivam Raval
Moose Jaw,Canada
Summary
Customer service–oriented professional with experience in retail, cash handling, and inventory management. Skilled in providing efficient checkout services, maintaining register accuracy, and supporting company programs to drive customer loyalty. Proven ability to ensure compliance with policies, promote safe work practices, and deliver friendly service in fast-paced retail environments.
Overview
2
2
years of professional experience
Work History
Product Process Specialist
Best Buy
09.2024 - 12.2024
- Unloaded skids using pallet jacks, and broke them down efficiently.
- Sorted and organized products into designated sections while maintaining accurate merchandising and handling defective items appropriately. .
- Supported shipping and receiving by unloading incoming goods, and preparing outgoing shipments.
- Delivered excellent customer service, assisting with product inquiries, and promoting store programs.
- Ensured pricing accuracy and aligned promotional signage with marketing campaigns.
- Collaborated with team members to achieve store goals and operational efficiency.
Warehouse Associate
Jones Healthcare Group
06.2024 - 09.2024
- Assisted production by packing, labeling, and transferring products while performing quality checks to maintain standards.
- Documented counts and entered data into SAP with accuracy.
- Safely handled materials weighing up to 50 pounds, following proper, safe work practices.
- Operated pallet jacks and other warehouse equipment to move materials.
- Maintained a clean, safe, and organized work environment in compliance with company policies.
Cashier
D-Mart Superstore
11.2022 - 02.2024
- Operated POS systems to process transactions, handle cash, issue receipts, and manage orders.
- Provided friendly and polite customer service during checkout, enhancing customer loyalty.
- Assisted customers with bagging and loading merchandise.
- Maintained register security and integrity through accurate cash handling, and adherence to company policies.
- Resolved customer concerns effectively, and referred issues to management when necessary.
Education
Supply Chain Management -
Saskatchewan Polytechnic
12.2025
Financial Technology -
Conestoga College
12.2024
Bachelor of Business Administration -
B.P. College of Business Administration
09.2022
Skills
- Customer service
- Conflict resolution
- Cash handling
- POS system operation
- Effective communication
- Team collaboration
- Inventory control
- Merchandising
- Stock replenishment
- Shipping and Receiving
- Time management
- Adaptability
- Attention to detail
- Microsoft Office
Timeline
Product Process Specialist
Best Buy
09.2024 - 12.2024
Warehouse Associate
Jones Healthcare Group
06.2024 - 09.2024
Cashier
D-Mart Superstore
11.2022 - 02.2024
Supply Chain Management -
Saskatchewan Polytechnic
Financial Technology -
Conestoga College
Bachelor of Business Administration -
B.P. College of Business Administration
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