Bana Teclemariam

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.

• Supervised team of 14 staff members.
• Increased productivity by 20% through effective staff training and process improvements
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved 98% on-time delivery by ensuring accurate order processing and shipment tracking.
• Collaborated with 4 team members on the "FastTrack Inventory System", improving warehouse efficiency by 30%.

Director, YYC Eritreans, Newcomers & Social Committee
Dates of Service

• Developed and led integration programs focused on language training, cultural orientation, employment support, and community engagement for Eritrean newcomers.
• Advocated for the rights of newcomers, promoting inclusivity, diversity, and cultural appreciation within the YYC community.
• Led a team of volunteers, providing mentorship and training to maximize the impact of newcomer support services.
• Organized workshops, social events, and fundraising campaigns to enhance newcomers' sense of belonging and secure vital resources.
• Facilitated intergenerational activities to promote cultural exchange and mentorship between Eritrean elders and youth.