Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Ludwig Reiher

Niagara On The Lake,ON

Summary

I am an organized and motivated person eager to apply the knowledge acquired during my professional life and
organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

10
10
years of professional experience

Work History

Product Process Specialist

Best Buy, Canada
09.2023 - 01.2024
  • Managed product lifecycle stages effectively, ensuring smooth transitions between development phases.
  • Established strong relationships with key industry influencers to promote products through various channels.
  • Collaborated with cross-functional teams to streamline product development processes.
  • Improved overall user experience by collaborating with UX/UI designers on intuitive interface designs.
  • Work in warehouse, labeling, shipping and receiving products.

Bottle Loader

Stanpac Inc.
01.2023 - 07.2023
  • Operated heavy machinery such as pallet jacks, and hand trucks to safely transport materials within the warehouse.
  • Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
  • Addressed any issues related to damaged goods promptly with appropriate parties, working towards swift resolution and customer satisfaction.
  • Prepared shipments for delivery by accurately labeling items and securely packaging goods according to company guidelines.

Sales Associate

TJX Marshalls
05.2022 - 12.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Assist to the team in different task: Customer Service, Front Desk, Cashier.

Human Resource Manager

Health Department, Municipality Of Arica
03.2018 - 04.2022
  • Introduced competitive compensation packages to attract high-caliber professionals while maintaining budgetary constraints.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.

Insurance Agent

Consorcio Chile
05.2014 - 12.2017
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Negotiated favorable terms on behalf of clients by leveraging industry knowledge during interactions with carriers.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.

Education

Diploma - International Business

Niagara College
Welland, ON
12.2023

BBA - Business Administration

Arturo Prat University
Arica, Chile
02.2014

Skills

Customer Service

Goal-Oriented

Result-Driven Work Oriented

Adaptability and Energy

Attention to Detail

Quick Learner

Benefits Administration

Leadership

Strong Team Player

Strong Communication

Languages

English
Full Professional
Spanish
Native or Bilingual

Additional Information

I am currently in the certification process to obtain my license as an Insurance Agent in Canada, HLLQP.
Ethics and Professional Practice > Approved
Accident and Sickness Insurance > In process
Segregated Funds and Annuities > In process
Life Insurance > in Process

Timeline

Product Process Specialist

Best Buy, Canada
09.2023 - 01.2024

Bottle Loader

Stanpac Inc.
01.2023 - 07.2023

Sales Associate

TJX Marshalls
05.2022 - 12.2022

Human Resource Manager

Health Department, Municipality Of Arica
03.2018 - 04.2022

Insurance Agent

Consorcio Chile
05.2014 - 12.2017

Diploma - International Business

Niagara College

BBA - Business Administration

Arturo Prat University

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Ludwig Reiher