Savreen Kaur
Abbotsford,BC
Summary
Dynamic Product Process Specialist with a proven track record at Best Buy, excelling in high-stress situations and enhancing customer satisfaction through exceptional service. Skilled in problem-solving and critical thinking, adept at preparing detailed reports and managing operations efficiently. Achieved positive feedback by leveraging customer service and active listening skills.
Overview
2
2
years of professional experience
Work History
Product Process Specialist
Best Buy
Chilliwack, BC
09.2023 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Maintained organized work area by cleaning and removing hazards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Prepared reports and technical documentation of day-to-day production processes.
- Assembled products according to changing daily work orders and specific customer needs.
Cashier
D Mart Supermarket
Amritsar, Punjab
03.2022 - 03.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor Of Arts - Clinical Psychology
University of The Fraser Valley
Abbotsford, BCSkills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Product Process Specialist
Best Buy
09.2023 - 12.2023
Cashier
D Mart Supermarket
03.2022 - 03.2023
Bachelor Of Arts - Clinical Psychology
University of The Fraser Valley