Shauna Derksen
Winnipeg,Canada
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Well-versed in evaluating staff performance, conducting education programs and developing policies and procedures. Strong communicator and tactical planner with top skills in problem-solving and conflict management. Quality-driven and efficient with strong interpersonal abilities.
Overview
33
33
years of professional experience
Work History
Transition Coordinator
Winnipeg Regional Health Authority
Winnipeg, Manitoba
10.2021 - 05.2023
- I was responsible for brief interventions for clients who were referred to the Winnipeg South Mental Health Team
- Much of this work focused on screening referrals, completing assessments and making recommendations and providing linkages for clients in the community
- The position was integral to the successful implementation of resources for clients and their families
Mental Health Clinical Specialist/Team Lead
Winnipeg Regional Health Authority
Winnipeg, Manitoba
05.2016 - 02.2021
- I facilitated increasing capability and capacity in the coordination and delivery of community mental health services in a geographical area
- I helped to facilitate population-based mental health service improvement through the development and fostering of a consultative and collaborative community mental health service team, consisting of staff from multiple health services
- I ensured collaborative team meetings ran effectively, were well structured and all service requests were reviewed and services facilitated according to evidence-informed practices
- I was highly invested in ensuring team cohesiveness, and provided a vision and direction for service development
- I served as a single point of access to the team and liaison with other mental health services, partner programs and with groups and agencies in the wider community to improve service delivery
- My main focus was on enhancing healthy team development, providing internal and external consultation and expertise, and working towards quality improvement in all areas of service delivery
Community Mental Health Worker
Winnipeg Regional Health Authority
Winnipeg, Manitoba
08.2002 - 01.2016
- Delivery of case management services for individuals living in the community with mental health issues
- I also assisted in co-chairing the Geographical Mental Health Worker’s Forum which was instrumental in providing guidance and direction to the case managers throughout the city
- I practice in a recovery-oriented, client directed fashion which may include consultation with a number of other service providers, family physicians, residential care providers, inpatient hospital staff, and a variety of community resources/supports involved with my clients (PGT, CFS, etc.)
- During this time I have worked in a number of community areas, Downtown West, Assiniboine South, and currently at Access Winnipeg West
- I am actively involved in prioritizing workload, assessment and service planning, and independent caseload management
- Over the years, I have also participated in a variety of committees and forums for the development of policies and procedures, best practices, and most recently worked on a working committee involving the redesign of the Community Mental Health Geographical Model
Service-Coordinator-PACT Program
Winnipeg Regional Health Authority
Winnipeg, Manitoba
04.2001 - 08.2002
- Provision of intensive services to individuals with severe and persistent mental illness, concurrent substance abuse, criminal justice involvement, etc
- Offering crisis intervention, brief solution focused therapy for participants and their support systems
- During this time I also was asked to deliver critical incident stress management and debriefing during the September 11, 2001 crisis as a member of the Winnipeg Trauma Team
Intensive Case Manager-ICM
Winnipeg Regional Health Authority
Winnipeg, Manitoba
11.1999 - 04.2001
- Delivering individual case management and psycho-social rehabilitation services to people struggling with severe and persistent mental illness
- Developed and delivered public presentations regarding our services, and an educational component for residential care providers as well as for the City of Winnipeg Public Library Services regarding major mental illnesses and community mental health and crisis services available in Winnipeg
Registered Psychiatric Nurse
Victoria General Hospital, Seven Oaks General Hospital and the Health Sciences Psychealth Center
Winnipeg, Manitoba
01.1998 - 01.2001
- I worked as a casual nurse at the Victoria General Hospital, Seven Oaks General Hospital and the Health Sciences Psychealth Center
Community Mental Health Worker
Winnipeg Regional Health Authority
Winnipeg, Manitoba
11.1998 - 01.1999
- Responsible for the delivery of case management services for up to 100 individuals with mental illness living in the downtown area of Winnipeg
- Supervision of Residential Care facilities, mediation and conflict resolution between residents and care providers was also inherent in this position
Public Education Coordinator
Manitoba Schizophrenia Society
Winnipeg, Manitoba
02.1998 - 11.1998
- Responsible for the design, development and implementation of an education program on schizophrenia in the city of Winnipeg
- Frequent public educational presentations regarding the agency, schizophrenia, crisis intervention, etc
- Organization of a film festival to improve public awareness and sensitivity towards people living with schizophrenia
Program Supervisor- Crisis Stabilization Unit & Mobile Crisis Unit
Salvation Army
Winnipeg, Manitoba
09.1992 - 01.1998
- Duties included both administrative and direct clinical supervision of a multidisciplinary staff complement of RPN’s, RN’s, BSW’s and support staff of a busy core-area crisis stabilization unit and mobile crisis unit (including scheduling 24hour/ 7 day a week shift rotations, negotiating and working with the unions, interviewing/hiring of staff, completion of annual performance evaluations, disciplinary actions, etc.)
- In addition I was responsible for the clinical supervision of staff of the crisis intervention and planning regarding all of the clients who were admitted for crisis stabilization
- I was responsible for providing a positive, healthy work environment for the 35 team members
- In order to achieve this it was important to build a cohesive team and provide a comprehensive vision so that the services would be effective and continue to grow
- During my time in this position I was involved in the expansion of services from an eight bed male only unit to a 14 bed co-ed unit
- We also had an active ‘drop-in’ component for clients requiring intensive support services
- I was also responsible for giving presentations regarding our services to other agencies and a variety of referral services
- I reported directly to the Program Manager of Crisis Services and was highly involved in developing and implementing policies and procedures and training staff
Community Psychiatric Nurse
Salvation Army –CSU
Winnipeg, Manitoba
01.1990 - 01.1992
- Duties included clinical management of individuals in crisis, liaison with support services and supervision of para-professional staff
Education
Bachelor of Arts - Sociology & Psychology
University of Manitoba
Winnipeg, Manitoba01.1998
Certified Master Trainer in Assist Suicide Intervention - Suicide Intervention
Living Works, Inc.
Calgary, Alberta01.1996
Registered Psychiatric Nurse -
Selkirk School of Psychiatric Nursing
Selkirk, Manitoba01.1990
Skills
- Treatment Planning
- Medical records management
- Clinical supervision
- Policy development
- Analytical skills
- Multidisciplinary care coordination
- Clinical expertise
- Staff leadership
Accomplishments
Gold Medal awarded for academic and clinical expertise from Selkirk School of Psychiatric Nursing.
Timeline
Transition Coordinator
Winnipeg Regional Health Authority
10.2021 - 05.2023
Mental Health Clinical Specialist/Team Lead
Winnipeg Regional Health Authority
05.2016 - 02.2021
Community Mental Health Worker
Winnipeg Regional Health Authority
08.2002 - 01.2016
Service-Coordinator-PACT Program
Winnipeg Regional Health Authority
04.2001 - 08.2002
Intensive Case Manager-ICM
Winnipeg Regional Health Authority
11.1999 - 04.2001
Community Mental Health Worker
Winnipeg Regional Health Authority
11.1998 - 01.1999
Public Education Coordinator
Manitoba Schizophrenia Society
02.1998 - 11.1998
Registered Psychiatric Nurse
Victoria General Hospital, Seven Oaks General Hospital and the Health Sciences Psychealth Center
01.1998 - 01.2001
Program Supervisor- Crisis Stabilization Unit & Mobile Crisis Unit
Salvation Army
09.1992 - 01.1998
Community Psychiatric Nurse
Salvation Army –CSU
01.1990 - 01.1992
Bachelor of Arts - Sociology & Psychology
University of Manitoba
Certified Master Trainer in Assist Suicide Intervention - Suicide Intervention
Living Works, Inc.
Registered Psychiatric Nurse -
Selkirk School of Psychiatric Nursing
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