Brad Komyshyn
Winnipeg,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Scheduling Clerk
Winnipeg Regional Health Authority
04.2008 - Current
- Maintained area wide master schedule to promote organizational efficiency.
- Worked with the nursing supervisor to plan and coordinate schedules.
- Forecasted and adjusted schedules to accommodate changes in client demand.
- Proactively identified scheduling issues awarding extra shifts and overtime based upon collective agreement rules.
- Completed calls to nursing staff to fill forecasted and last minute shifts.
- Completed time entry for employee payroll ensuring matching entries between EHCR scheduling and SAP payroll systems.
Technical Support Trainer
Convergys
04.2006 - 04.2008
- Facilitated training for both new and existing employees.
- Developed strong organizational and communication skills.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with updating existing training and support materials as well as developing material for new computer operating systems.
Senior Technical Support Specialist
Convergys
09.1997 - 04.2006
- Provided support for tier 1 agents.
- Responded to customer inquiries and provided technical assistance over phone, live chat and email.
- Assisted with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
- Researched and identified solutions to technical problems.
Education
High School Diploma -
Transcona Collegiate
Winnipeg, MB06.1995
Skills
- Time Management Skills
- Effective Multitasking
- Verbal and Written Communication
- Staffing Assignments
- Information Protection
- Daily timekeeping
- Schedule organization
Timeline
Scheduling Clerk
Winnipeg Regional Health Authority
04.2008 - Current
Technical Support Trainer
Convergys
04.2006 - 04.2008
Senior Technical Support Specialist
Convergys
09.1997 - 04.2006
High School Diploma -
Transcona Collegiate
Similar Profiles
Shauna DerksenShauna Derksen
Transition Coordinator at Winnipeg Regional Health AuthorityTransition Coordinator at Winnipeg Regional Health Authority
Patrick Tremblay-SabourinPatrick Tremblay-Sabourin
Director, Regional Laundry Services at Winnipeg Regional Health AuthorityDirector, Regional Laundry Services at Winnipeg Regional Health Authority
MICHELLE ARSENYMICHELLE ARSENY
Nursing Resource Coordinator/Supervisor - Nurse 4 at Winnipeg Regional Health Authority (WRHA)Nursing Resource Coordinator/Supervisor - Nurse 4 at Winnipeg Regional Health Authority (WRHA)