Shashanka Madabhushanam

• Drove a unified 'One Test Strategy' for SIT, PAT, and PIV test cycles alignment across multiple business and QE teams, eliminating redundant efforts, and improving test efficiency across the PG.
• Defined and executed a scalable automation strategy across the program group (PG), expanding regression automation coverage without impacting POD-level commitments.
• Introduced automation-based BAU validations during production deployments, reducing deployment windows by 30%, and improving release confidence.
• Led cross-team collaboration with BSAs and POs to implement BDD practices, reducing ambiguity in requirements, and preventing late-stage defects.
• Delivered multiple critical initiatives by merging end-to-end test cycles across projects, accelerating timelines, and optimizing platform resource costs.
• Mentored and coached 12+ QE professionals through 1:1s, personalized growth plans, and career check-ins—resulting in internal promotions and increased engagement.
• Launched mentoring and rotation programs, enabling workforce flexibility, and reducing dependency risks across critical deliverables.
• Built a resilient, platform-aware QE team by aligning individual development with delivery ownership, boosting team visibility and recognition across the organization.

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• Delivered high-visibility, cross-platform, and regulatory projects (RCU, DCJ, GAML, Axium, Butterfly) by leading SIT, PAT, and Pilot test cycles as the single test lead.
• Designed and executed test strategies across SIT, PAT, and Pilot phases, aligning cross-team efforts, and minimizing rework.
• Collaborated with Technology AVPs and release managers to drive test planning, provide project updates, and coordinate BAU validations during production deployments.
• Led war room testing during pilot cycles and published daily and weekly status reports, ensuring real-time visibility for leadership and rapid issue resolution.
• Automated key business workflows during SIT, and reused them in PAT and E2E cycles, reducing test execution timelines and improving overall efficiency.
• Conducted hands-on training sessions for the E team on test strategy creation, test planning, and usage of key QE tools such as JIRA and JTMF.
• Created standardized templates for test strategy documents, test plans, and daily status reports, streamlining documentation and improving team consistency.
• Introduced and coached the team on Behavior-Driven Development (BDD) and Page Object Model (POM) automation frameworks, enhancing test design and maintainability.

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• Led SIT and E2E testing for Apple Pay digitization, improving customer experience through timely electronic communication.
• Reviewed business and system design documents to ensure complete and accurate test coverage.
• Designed and executed automation scripts using Selenium and TestNG; performed mobile testing with simulators and API validations.
• Managed end-to-end QA delivery, including test planning, environment setup, defect tracking, and reporting across Agile releases.

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• Led testing for Gift Card Mall and Assortment Management projects, driving integration and E2E testing across multiple POS components.
• Collaborated with vendors and SAS testers for POS application and product functionality testing.
• Tested ETL processes and executed ESP/SSIS jobs; created temp tables, and imported test data using Microsoft SSIS packages.
• Validated business reports via SSRS, and performed backend testing using complex SQL queries on MS SQL databases.

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• Conducted testing for key projects, including Apple Pay, Visa Debit, the new STEEL Credit Card, and Chargeback enhancements.
• Performed Apple Pay wallet payment testing with contactless terminals across POS and mobile channels.
• Led integration and E2E testing across AS/400, VROL, .com, Mobile, Scotia Works, Amex simulator, KS, KT, and Edge systems.
• Validated STEEL credit card functionality on host systems and end-to-end chargeback flows on AS/400 and VROL platforms.
• Executed integration testing for the VISA Debit product involving AS/400, VROL, KT, FFT, and Intralinks systems.

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• Worked on ARTIC, a JEE-based time tracking system for Franklin Templeton’s phone associates, supporting accurate time logging and performance monitoring with an Oracle backend.
• Owned end-to-end QA responsibilities, including test design, functional testing, defect tracking in JIRA, and participation in design reviews to ensure early defect detection and test traceability.

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• Worked on a corporate-level CRM system for the Bank of Canada to centralize customer demographic and historical data across all lines of business.
• Collaborated with BAs and developers to define test scope, designed and executed manual test cases, performed end-to-end testing (smoke, system, integration, regression), and tracked defects using JIRA to ensure on-time delivery.

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• Worked on an insurance web portal offering information on various policy types (Vehicle, Life, Home, Health), with online transaction capabilities and real-time policy status tracking.
• Prepared and executed test cases, performed integration, system, and regression testing, validated data using SQL, and ensured full test coverage via Requirement Traceability Matrix (RTM).