Navpreet Kaur

Key Responsibilities:

As a Shift Manager

• Supervised and led shifts to ensure smooth restaurant operations, including customer service, cleanliness, and food safety.
• Managed crew positioning, break schedules, and shift transitions to maintain optimal staffing and labor efficiency.
• Delivered consistent training and coaching to crew members, improving team performance and guest satisfaction.
• Handled customer concerns and resolved conflicts, ensuring a positive guest experience.
• Collaborated with upper management to meet sales and performance goals.

As a People Department leader Assistant

• Assisted in recruitment, onboarding, and training of new employees.
• Maintained accurate employee records, schedules, and timekeeping systems.
• Supported employee engagement initiatives, including recognition programs and team-building activities.
• Ensured compliance with labor laws and company policies regarding scheduling, breaks, and employee relations.
• Helped conduct performance evaluations and tracked training progress for crew members.
• Coordinated uniform distribution, document handling, and internal communication.
• Supported the People Manager in managing staff queries, absences, and HR reporting.