Summary
Overview
Work History
Education
Skills
Timeline
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Sharanjeet Singh

Surrey

Summary

Dynamic Retail Sales Supervisor with over 4 years of customer service excellence, notably at Chevron. Specializes in relationship building and order management, driving customer satisfaction and team performance. Proficient in staff training and adept at enhancing service standards. Achieves notable results in sales growth and operational efficiency, leveraging strong communication skills and product knowledge.

Overview

4
4
years of professional experience

Work History

Retail Sales Supervisor

Chevron
08.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.

Retail Sales Supervisor

Circle K
01.2021 - 08.2023
  • Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
  • Assisted in developing seasonal marketing campaigns, driving increased foot traffic into the store during peak periods.
  • Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
  • Greeted customers and helped with product questions, selections, and purchases.

Cashier

Dollar Tree
04.2020 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

Crew Member

Cineplex
02.2020 - 09.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Business Management

Kwantlen Polytechnic University
Surrey, BC
01.2022

Skills

  • Order Management
  • Sales Promotions
  • Customer Relationship Building
  • Goals and performance
  • 4 years of Customer Service experience
  • Typing 40 wpm
  • Staff Training and Development
  • Excellent oral and written communication skills
  • Product and Service Knowlegde

Timeline

Retail Sales Supervisor

Chevron
08.2023 - Current

Retail Sales Supervisor

Circle K
01.2021 - 08.2023

Cashier

Dollar Tree
04.2020 - 12.2020

Crew Member

Cineplex
02.2020 - 09.2020

Business Management

Kwantlen Polytechnic University

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Sharanjeet Singh