SAROJ
Edmonton,Canada
Summary
Detail-oriented pharmacy assistant with extensive experience in pharmacy operations and retail environments. Proficient in prescription processing, medication handling, and inventory management. Demonstrates strong accuracy and communication skills, ensuring high-quality customer service. Aiming to contribute to safe and efficient patient care in a pharmacy setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Supervisor
VRS Supermarket
Edmonton, Canada
06.2024 - 11.2025
- Supervised daily store operations and staff activities
- Provided excellent customer service and resolved customer concerns
- Managed inventory, stock levels, and product organization
- Operated cash register and handled transactions accurately
- Trained new employees and maintained team productivity
- Ensured store cleanliness, safety, and compliance with policies
Crew Trainer
mcdonalds
Edmonton, AB
01.2021 - 02.2025
- Provided ongoing coaching to enhance team performance and service quality.
- Resolved customer complaints promptly to ensure a positive dining experience.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided excellent customer service in fast-paced restaurant environment.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Checked expiration dates on all products before serving them to customers.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Pharmacy Assistant
ANANT eZOID Pharmacy
, India
01.2017 - 01.2018
- Assisted pharmacists with prescription preparation and labeling
- Entered patient and prescription data into records accurately
- Maintained proper storage and organization of medications
- Supported inventory management, including stock checking and ordering
- Assisted customers with basic inquiries and over-the-counter products
- Followed safety, hygiene, and pharmacy procedures
Education
Business Management Diploma -
NAIT
Edmonton, AB04-2022
Bachelor of Computer Applications -
Desh Bhagat Foundation Group of Institutions
Punjab, India05-2016
Diploma - Computer Engineering
Lala Lajpat Rai Polytechnic College
Punjab, India04-2014
Health-Care Administration Diploma -
Ontario College of Business
03-2026
12th - Medical Science Stream
Skills
- Prescription processing and data entry
- Medication labeling and packaging
- Inventory management and stock control
- Customer service and patient interaction
- Medical terminology knowledge
- Record keeping and documentation
- Strong attention to detail and accuracy
- Computer skills (MS Office, data entry systems)
- Team leadership
- Labeling and counting
- Effective communication
- Drug inventory control
- Prescription verification
- Resolving customer issues
- Pharmaceutical calculations
- Order documentation
- Submitting insurance documents
- Pharmacy software proficiency (kroll)
- Task prioritization
- Customer relationship building
- Order management
Certification
Pharmacy Assistant Course (Online) Completed – 2 Months
• Kroll software knowledge
• Basic pharmacology
• Prescription processing
• Medication storage and labeling
• Inventory management
• Customer service
• Health and safety procedures
• Kroll software knowledge
• Basic pharmacology
• Prescription processing
• Medication storage and labeling
• Inventory management
• Customer service
• Health and safety procedures
AVAILABILITY
- For now Available for Part-time positions until December 2026, from jan-2027 i can work full-time (Monday-Sunday)
- Now i can work Monday to Friday from 7AM to 5PM
Timeline
Retail Sales Supervisor
VRS Supermarket
06.2024 - 11.2025
Crew Trainer
mcdonalds
01.2021 - 02.2025
Pharmacy Assistant
ANANT eZOID Pharmacy
01.2017 - 01.2018
Business Management Diploma -
NAIT
Bachelor of Computer Applications -
Desh Bhagat Foundation Group of Institutions
Diploma - Computer Engineering
Lala Lajpat Rai Polytechnic College
Health-Care Administration Diploma -
Ontario College of Business