Ramanjeet Kaur
Summary
Seeking a position to utilize my skills and abilities and achieve professional growth while being resourceful, innovative, and by bringing strong technical skills, proven commitment to provide fantastic customer service and administrative assistant to add valuable assets to your esteemed organization as an active member.
Overview
12
12
years of professional experience
Work History
RETAIL SALES SUPERVISOR
SHREEJI CORNER INC.
05.2024 - 01.2025
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Operations Team leader
Spring Global
03.2020 - 05.2024
- Operations Clerks are responsible for handling administrative duties
- Common tasks are sorting mail, liaising with customers, operating office equipment, ordering office supplies, processing payments, scheduling employee shifts, and doing data entry work
- Good reading and writing skills
- Strong grammar and spelling
- An ability to work individually and as part of a team
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Optimized team performance, providing clear guidance and setting achievable goals.
- Coordinated team schedules, ensuring optimal staffing levels were maintained at all times.
Supervisor
Petro Canada
12.2020 - 01.2022
- Supervision of the entire store and the employees (cashiers, stocking associates, cleaners, etc.)
- Maintaining and ordering inventory in the most cost-efficient manner
- Ensuring proper training of new staff members
- Weekly scheduling and assigning duties while accommodating special requests
- Assessing new and present staff members performance
- Authorizing customer returns/exchanges and receiving any resolving any complaints thereof
- Preparing revenue reports for the management
- Supervising general repairs at the premises
- Ensuring a safe working environment and removing any potential work hazards
Assistant Professor
Sidhana Institute
08.2017 - 04.2018
- Applying the scientific method to all disciplines within their field
- Building a course curriculum
- Preparing course syllabi
- Mentoring students
- Presenting lectures
- Creating supplemental instructional materials
- Accurately evaluating students' progress
- Grading
- Staying current on the subject material
- Researching and publishing
- Presenting research
- Leading and directing research in a specific field
Assistant Accountant
Charanjit construction Ltd.
07.2013 - 08.2015
- Preparing financial documents such as invoices, bills, and accounts payable and receivable
- Completing purchase orders
- Managing payroll
- Completing financial reports on a regular basis and providing information to the finance team
- Assisting with budgets
- Completing bank reconciliations
- Managing company ledgers
- Processing business expenses
- Verifying balances in account books and rectifying discrepancies
- Verifying bank deposits
- Managing day-to-day transactions
- Recording office expenditures and ensuring these expenses are within the set budget
- Assisting the finance department and senior accounting staff members with various tasks, including preparing budgets, records, and statements
- Posting daily receipts
- Handling accruals and prepayments
- Sorting financial documents and posting them to the proper accounts
Education
Training COURSE - TRUCK DISPATCH AND FREIGHT BROKER
TRUCKADIUM
Mississauga, ON06-2024
Diploma - BUSINESS ANALYSIS
MCIT
Montreal, QC01-2020
Supply Chain Management
MCIT College
Montréal, QC10-2019
Master's Degree - Finance & Marketing
Punjab technical University
Amritsar, Punjab04.2017
Diploma - Computer Science
AIST institution
Amritsar, Punjab06.2013
Bachelor's Degree - Commerce
Khalsa college
Amritsar, Punjab04.2012
Skills
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Logistics
- Supervising Experience
- Store Management Experience
- Leadership
- Applied Behavior Analysis
- Management
- Shift Management
- Inventory Control
- Interviewing
- Merchandising
- Order management
- Relationship building and management
- Customer relationship building
- Goals and performance
- Staff management
- Sales promotions
- Database management
- Decision-making
- Computer proficiency
Languages
English
Hindi
Punjabi
Timeline
RETAIL SALES SUPERVISOR
SHREEJI CORNER INC.
05.2024 - 01.2025
Supervisor
Petro Canada
12.2020 - 01.2022
Operations Team leader
Spring Global
03.2020 - 05.2024
Assistant Professor
Sidhana Institute
08.2017 - 04.2018
Assistant Accountant
Charanjit construction Ltd.
07.2013 - 08.2015
Master's Degree - Finance & Marketing
Punjab technical University
Diploma - Computer Science
AIST institution
Bachelor's Degree - Commerce
Khalsa college
Training COURSE - TRUCK DISPATCH AND FREIGHT BROKER
TRUCKADIUM
Diploma - BUSINESS ANALYSIS
MCIT
Supply Chain Management
MCIT College
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