Dental Receptionist
- Greeted patients warmly and managed patient scheduling using Cleardent software
- Handled patient inquiries via email and phone, providing information on procedures, insurance, and payments
- Verified insurance coverage and processed claims, ensuring accuracy and timely reimbursement
- Maintained patient records and confidentiality in compliance with HIPAA regulations
- Collaborated effectively with dental team members to ensure smooth patient flow and satisfaction
- Received commendations for excellent customer service and problem-solving skills.
