In-charge Flight Attendant with dynamic safety and service skills, known for excellent costumer service with a warm welcoming attitude and adhering to SOP's. Energetic and multilingual, poised personable and dedicated to team-driven environment.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
In-Charge Flight Attendant
Flair Airlines
Toronto, ON
11.2021 - Current
Ensured safety and comfort of passengers onboard aircraft.
Answered passenger questions and provided solutions to issues arising during flights.
Verified aircraft and passenger compliance with company policies, Transport Canada regulations and safety guidance.
Completed paperwork, recognizing discrepancies and promptly addressing for resolutions.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth and operations.
Third Key Holder
Browns shoes
Markham, ON
08.2020 - 11.2021
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Daycare Assistant Teacher
Thornhillwoods daycare
Thornhill , ON
06.2018 - 06.2019
Maintained effective schedule balance between rest periods, active play and instruction.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Waitress
Mezza Notte Restaurant
North York, ON
10.2016 - 06.2018
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bussed and reset tables to keep dining room and work areas clean.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Sales Associate
The Children's place
North York, Ontario
12.2015 - 09.2016
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
Customer Service Representative Team Lead at Flair Airlines/ Porter AirlinesCustomer Service Representative Team Lead at Flair Airlines/ Porter Airlines