Susan Deyo
Dresden,ON
Summary
Dedicated and compassionate Registered Nurse (RN) with extensive career history in Long Term Care. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Proven leadership focused on increasing and enhancing patient care and satisfaction.
Organized and dependable, able to manage multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enjoy mentoring and collaborating with new employees and different departments to ensure a welcoming, stress free, empowering environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse BScN
Municipality Of Chatham-Kent At Riverview Gardens
08.2014 - Current
- Mentored new employees in proper techniques, care standards, operational procedures, and safety protocols. Ensuring supportive and professional work environment.
- Coordinated nursing care on unit through staff assignments, collaborating with physicians, monitoring patient orders, and communicating with other departments.
- Completed daily shift reports to inform staff of changes in patient care assignments.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Promote safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Served as liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Maintained accurate documentation of patient information, enabling informed decision-making among healthcare team members.
- Coordinated palliative and end of life care, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Supervised patient admissions, transfers and discharges.
- Developed and implemented specific nursing care plans to cater to individual patient needs.
- Reduced medication errors by adhering to stringent medication administration procedures.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and update physicians and Nurse Managers with current information.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Worked with healthcare team to develop new audit forms for skin and wound assessments, DOS, infection control, lab work and immunizations improving clinical documentation and accountability. Also assisted in development and implementation of new policies and procedures to improve healthcare quality.
Registered Nurse
Meadow Park Nursing Home
10.2009 - 07.2014
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
- Coordinated and completed MDS/RAI assessments and reporting
Education
Bachelor of Science - Nursing
University of Windsor
Windsor, ON06.2008
Skills
- Medication Administration
- Direct Patient Care and Patient Assessments
- Strong Clinical Judgment
- Patient and family education, counseling and advocacy
- Infection control measures
- Nursing staff leadership and Precepting
- Palliative care awareness
Languages
English
Native or Bilingual
Affiliations
- Ontario Nurses Association
- Registered Nurses Association of Ontario
- Gerontological Nursing Association of Ontario
Certification
- GPA Training
- BSO Team member
- BPG training through RNAO
Additional Information
I have spent twenty-six years in the long term care environment, first as a PSW which I feel gives a solid base to understand the basic cares, rights and needs of my residents. In the last sixteen years as an RN, most of my experience has been spent in a designated "secure" dementia unit which has allowed me to expand my personal skill at problem solving, behaviour management, defusing potentially violent outbreaks and encouraging staff to use gentle persuasion and empathy with responsive residents.
I feel I have exhibited excellent leadership skills through collaborating with current staff and mentoring our new hires.
Timeline
Registered Nurse BScN
Municipality Of Chatham-Kent At Riverview Gardens
08.2014 - Current
Registered Nurse
Meadow Park Nursing Home
10.2009 - 07.2014
Bachelor of Science - Nursing
University of Windsor
- GPA Training
- BSO Team member
- BPG training through RNAO
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