Compassionate Personal Support Worker with experience in daily living assistance, mobility support, and patient care. Known for respectful service, calm responses, and clear communication that supports comfort, dignity, and independence.
Work History
Personal Support Worker
3 Years 8 Months
Southbridge LTC | 03.2023 - Current
Assisted residents with daily personal care, promoting comfort, dignity, and independence.
Monitored residents' condition and reported changes promptly to nursing staff.
Monitored resident condition and reported changes promptly to nursing staff.
Documented care activities accurately in resident records and shift handoff notes.
Maintained infection control practices while following long-term care safety procedures.
Responded calmly to resident needs, prioritizing timely support and compassionate service.
Improved clients'' quality of life through consistent emotional support and companionship.
Cashier and Keyholder
5 Years 7 Months
Dollarama | 10.2019 - 05.2025
Processed customer transactions accurately through the system and balanced the cash drawer.
Monitored the checkout area for cleanliness, safety, and efficient customer flow.
Greeted customers entering the store and responded promptly to customer needs.
Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Processed customer transactions accurately through the POS system and balanced cash drawer.
Assisted with stocking, facing, and recovery to maintain organized front-end presentation.
Trained new cashiers on register operations, customer service, and store policies.
Opening and closing the store.
Education
PSW Certificate - Personal Support Worker
Anderson College | London, ON | 03-2023
High School Diploma
Westminster Secondary School | London, ON | 06-2022