Shedly Lacoste
Ottawa,ON
Summary
Compassionate Personal Care Assistant experienced in providing tailored support for daily living activities and promoting client independence. Achieved positive client outcomes through empathetic communication and a proactive approach to care in both hospital and in-home settings. Focused on enhancing client well-being and fostering self-esteem while delivering emotional and physical support.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Personal Support Worker
Garry J Armsrtong
12.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation and activities to enhance social interaction and emotional well-being.
- Monitored and reported changes in patients' health status to case manager for timely intervention.
- Supported patients in managing their self-administered medications to ensure adherence to treatment plans..
- Recorded residents' mental status, sleep, and eating patterns in medical records to ensure comprehensive care documentation.
LTC Helper
Garry J. Armsrtong
04.2021 - 12.2021
- Provided friendly and efficient service to residents, effectively resolving challenging situations.
- Demonstrated respect and friendliness to residents.
- Sustained high energy and enthusiasm to support residents in a fast-paced environment.
Personal Support Worker
Bayshore Home Care
06.2017 - 03.2020
- Helped clients maintain optimal health by overseeing medication administration.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided safe mobility support to help patients move around personal and public spaces.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Monitored client vital signs, administered medications, and tracked behaviors to ensure healthcare supervisor remained informed.
- Monitored and assisted residents through individual service plans.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Repositioned bedbound patients to enhance comfort and prevent bedsores. bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored clients' overall health and well-being and noted any significant changes.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Completed regular check-ins and progress report for each client.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Ensured client needs were met through consistent check-ins and support. and progress report for each client.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Documented daily status and completed duties to maintain accurate records. completed in logbooks for management.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Identified and reported abnormalities or changes in patients' health status to case manager for timely intervention.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Maintained cleanliness, sanitation, and organization of assigned station and service areas to support a safe environment for clients.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted patients with self-administered medications.
- Monitored clients closely for any emerging health problems and responded effectively. or health issues of clients and competently responded.
- Monitored clients' overall health and well-being and noted any significant changes.
- Recorded vital signs, including temperature, blood pressure, pulse, and respiration rate.
- Assisted patients with self-administered medications
Personal Support Worker
Wecare
12.2014 - 04.2017
Personal Support Worker
Villa Marconi
12.2014 - 02.2016
Warehouse Receiver
Walmart
12.2011 - 03.2015
- Unloaded pallets and deliveries and organized products in warehouse.
- Coordinated storage areas to optimize material movement and reduce labor hours.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Processed incoming shipments by scanning boxes and updating system with hand-held device.
- Welcomed customers into store and provided assistance. and directed to requested products.
- Coordinated warehouse organization scheme and product placements.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained productivity and accuracy while lifting and unpacking heavy packages.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Volunteered to assist Other areas and projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Diploma - Addictions And Community Services
Everest College
Ottawa, ONDiploma - Personal Support Worker
Everest College
Ottawa, ONSkills
- Patient Care
- Direct patient care
- Social interaction
- Mobility assistance
- Mobility support
- Medication administration
- Medication reminders
- Bathing
- Patient Bathing
- Skin Care
- Meal Preparation
- Meal planning
- Meal support
- Patient engagement
- Empathetic listening
- Emotional care
- Compassionate care
- Compassionate communication
- Dementia care
- Elderly care
- Long-Term Care
- Palliative Care
- End-of-life care
- Behavior management
- Conflict management
- Effective communication
- Verbal and written communication
- Accurate documentation
- Documentation
- Incident reporting
- Cultural awareness
- Emotional awareness
- Interpersonal skills
- Empathetic listening
- Social interaction
- Time management
- Scheduling and planning
- Problem solving
- Adaptability and flexibility
- Teamwork
- Respectful and compassionate
- Bilingual proficiency
- Language proficiency
- Hoyer lifting equipment
- Lifting and transferring
- Patient advocacy
- Confidentiality
- Motivation
- Hoyer lifting equipment
- Lifting and transferring
- Patient advocacy
- Medication reminders
Languages
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Timeline
Personal Support Worker
Garry J Armsrtong
12.2021 - Current
LTC Helper
Garry J. Armsrtong
04.2021 - 12.2021
Personal Support Worker
Bayshore Home Care
06.2017 - 03.2020
Personal Support Worker
Wecare
12.2014 - 04.2017
Personal Support Worker
Villa Marconi
12.2014 - 02.2016
Warehouse Receiver
Walmart
12.2011 - 03.2015
Diploma - Addictions And Community Services
Everest College
Diploma - Personal Support Worker
Everest College