Summary
Overview
Work History
Education
Skills
Languages
Certification
I have been a psw for Niagara health for 15 yrs with many accolades and stars for recommendations
Timeline
Jenn Dauginas

Jenn Dauginas

St. Catharines,ON

Summary

Compassionate Personal Support Worker with extensive experience at NHS, skilled in mobility assistance and emotional support. Successfully enhanced patient well-being through tailored care plans and effective communication, fostering trust and independence. Proven ability to manage complex patient needs while maintaining confidentiality and delivering high-quality care. Dedicated to continuous professional development and client advocacy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Personal Support Worker

NHS
03.2010 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented vitals, behaviors, and medications in client medical records.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Trained and coordinated work of new support workers.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Advocated for client rights while navigating various healthcare systems settings.
  • Educated family members on best practices for supporting their loved one''s needs at home.
  • Assisted patients with self-administered medications.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Completed regular check-ins and progress report for each client.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Education

MDRT - Reprocessing All OR Arrays

Medical Reprocessing Technician , Orillia, ON
08.2014

Personal Support Worker - Nursing PSW

Niagara School of Healthcare , East Chester St Catharines
06.2009

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Patient care
  • Social support
  • Privacy and confidentiality
  • Housekeeping tasks
  • Meal preparation
  • Meal planning
  • Cultural sensitivity
  • Compassionate care
  • Relationship building
  • Nutrition support
  • Recreational activities
  • Client relationship management
  • Medication organization
  • Transportation services
  • Clinical documentation
  • Assistive technology
  • Community integration
  • Daily living support
  • Client advocacy
  • Behavior management
  • Mental health support
  • Geriatric care
  • Interpersonal communication
  • Crisis intervention
  • Life skills training
  • Emergency preparedness
  • Health monitoring
  • Rehabilitation assistance
  • Household organization
  • Healthcare documentation
  • Disability support
  • Personal safety awareness
  • Client dressing
  • Disability care
  • Fall prevention
  • Toileting assistance
  • Elderly care
  • First aid and safety
  • Multitasking and organization
  • ADL assistance
  • Time management
  • Respectful and compassionate
  • Verbal and written communication skills
  • Daily living assistance
  • Strong ethics
  • Problem-solving
  • Team collaboration
  • Behavioral management
  • PPE usage
  • End-of-life care
  • Documentation
  • Hoyer lifting equipment
  • Housekeeping
  • Flexible schedule and availability
  • Incident reporting
  • Special needs care
  • Flexible schedule
  • Compassionate communication
  • Behavior redirection
  • COVID-19 safety policies
  • Basic housekeeping
  • Care plan management
  • Medication management
  • Patient management
  • Dependable and responsible
  • Client documentation
  • Direct patient care
  • Medication administration
  • Supportive companionship
  • Records maintenance
  • Medication and appointment reminders
  • Heavy lifting
  • Patient assessments
  • Care plan assessment
  • Medical record-keeping
  • Care plan adherence
  • Records management
  • Progress documentation
  • Patient companionship
  • Complex Problem-solving
  • Medical records management
  • Client transportation
  • Case management
  • Indirect patient care
  • HIPAA compliance
  • Incapacitation care
  • Chronic disease management
  • Physical therapy support
  • EMR / EHR
  • Clinical quality program standards
  • Compassion and empathy
  • Active listening

Languages

English
Limited Working

Certification

Personal support worker

MDRT

Level c ICU CPR training upgraded yearly

Deescalation and positive turn around for patients

Loved and adored by all patients and managerial staff

Emergency department training and knowledge

First responder training

I have been a psw for Niagara health for 15 yrs with many accolades and stars for recommendations

My mission in this life is to change the face of healthcare into a positive for people living at home with some assistance I. Their daily active abilities and to promote a positive environment and lifestyle change to better suit the individual needs . Activities of daily living

Timeline

Personal Support Worker - NHS
03.2010 - Current
Medical Reprocessing Technician - MDRT , Reprocessing All OR Arrays
Niagara School of Healthcare - Personal Support Worker , Nursing PSW

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Jenn Dauginas