Improved transaction accuracy at Winners.
Boosted customer feedback at Norwood Hotel.
Efficiently managed store operations at Urban Kids
Gained proficiency in accounting software.
Balanced three jobs with consistent high performance.
Hi, I’m
SAVROOP KAUR
Winnipeg,MB
Summary
Overview
1
year of professional experience
1
Certification
Work History
Urban Kids
Key Holder
12.2023 - Current
Job overview
- Opened and closed the store, ensuring all security procedures were followed
- Supervised staff during shifts, ensuring smooth operations and excellent customer service
- Assisted in managing daily sales and meeting store targets
- Handled cash, completed bank deposits, and reconciled POS systems
- Trained and supported team members on store policies and procedures
- Addressed customer inquiries and resolved issues promptly.
Winners
Sales Associate
11.2023 - Current
Job overview
- Processed transactions (cash, credit, debit) accurately and efficiently
- Provided exceptional customer service, resolving issues and ensuring satisfaction
- Maintained organized checkout and store areas
- Managed inventory, including stocking and tracking merchandise
- Trained new staff on procedures and customer service
- Collaborated with the team to meet and exceed sales goals
- Proficient in using POS systems for transactions and customer data.
Norwood Hotel
Receptionist
05.2024 - 08.2024
Job overview
- Greeted and assisted guests with check-in/check-out and reservations
- Handled non-insured vouchers and managed accurate billing
- Answered and directed phone calls, resolving guest inquiries
- Coordinated with housekeeping and maintenance for room readiness
- Operated hotel management software and processed payments
- Maintained clear communication with guests and staff
- Monitor Cameras
Integrated Staffing Limited
Dinosaur Exhibit, Event Staff
04.2024 - 04.2024
Job overview
- Assisted children on bouncy castles and rides, ensuring safety and fun
- Engaged with kids and families, operating craft stations and attractions
- Maintained a positive, energetic attitude and provided excellent customer service.
Education
ROBERTSON COLLEGEWinnipeg, MB
Accounting Technician Program from Accounting
10.2024
University Overview
- Sage
- Quickbooks
D.A.V MODEL SCHOOLIndia
Senior secondary education with commerce
03.2021
University Overview
Skills
- Excellent verbal and written communication in English, Hindi, Punjabi, and Bengali
- Answer telephone and email of guests in a professional way
- Honest, creative, flexible, and efficient work hard
- Ability to maintain records and documentation
- Basic knowledge of multi-culture and Indigenous people in Canada
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
References
References
REFERENCES AVAILABLE UPON REQUESTCertification
- Security Guard License (Province-specific, e.g., Ontario Security License).
- Bookkeeping Certification (e.g., QuickBooks)
Timeline
Receptionist
Norwood Hotel
05.2024 - 08.2024
Dinosaur Exhibit, Event Staff
Integrated Staffing Limited
04.2024 - 04.2024
Key Holder
Urban Kids
12.2023 - Current
Sales Associate
Winners
11.2023 - Current
ROBERTSON COLLEGE
Accounting Technician Program from Accounting
D.A.V MODEL SCHOOL
Senior secondary education with commerce
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