Amanatdeep Kaur
Calgary,Canada
Summary
Key Holder with +2 years of experience overseeing daily activities and ensuring overall advancement. Solution-driven team member who works towards organizational achievements by improving strategies and processes, controlling costs, and gaining growth. Proven ability to maintain strong communication skills, problem-solving, and decision-making abilities as recognized by peers. Seeking to transition into new field, leveraging skills developed in fast-paced medical office environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Key Holder
Dollarama
07.2022 - 01.2023
- Assisted the manager with ensuring that all day-to-day operations ran smoothly.
- Monitored and supervised staff members and helped them handle any difficulties that appeared.
- Trained staff members to consistently deliver exceptional customer service.
- Worked as a team to achieve goals set out for the store by maintaining the store's operational standards.
- Kept a positive mindset and attitude towards coworkers and customers.
- Conducted meetings with store manager to ensure policies and procedures were followed and up to date.
Cashier, Reception & Greeter
Sky Castle Family Entertainment
06.2020 - 09.2022
- Greeted customers and delivered exceptional customer service.
- Complied with work obligations like job duties, safety procedures and company policies.
- Utilized the POS system and handled cash, taking care of the front.
- Investigated any work-related issues or problems that needed to be dealt with.
- Addressed client's concerns and complaints immediately, solving them in a minute.
Education
Medical Receptionist and Unit Clerk Diploma -
MCG Career College
Calgary, Alberta04.2025
Business Administration Diploma - Management
Southern Alberta Institute of Technology (SAIT)
Calgary, Alberta06.2022
Pharmacy Assistant Diploma - undefined
Heritage College
Calgary, Alberta01.2021
High School Diploma - undefined
Robert Thirsk High School
Calgary, Alberta06.2018
Skills
- Strong written and verbal communication skills
- Interpersonal Skills
- Teamwork
- Organizational Skills
- Problem Solver
- Time Management
- Critical thinking
- Full Speaking Proficiency: English, Punjabi, Hindi and Urdu
- Cash handling
- Customer service
- Training and mentoring
- Cash handling accuracy
- Telephone etiquette
- EMR System
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Microsoft office
- Appointment setting
- Front desk operations
Certification
- Brain Story Palix Foundation, Alberta Family Wellness Initiative June 2024
- CPR/AED/ First Aid Level C Canadian Red Cross (ID# 105106674) May 2024- May 2027
- Suicide and Self Harm Intervention MPOWERHealth May 2024 – May 2027
- Certificate of Achievement Enriched Academy February 2024
- Industry Champion (Glo-Bus: Developing Winning Competitive Strategies) April 2022
- Shopify Basics (Awarded for setting up simple, prelaunch, online on Shopify store) December 12, 2021
Timeline
Key Holder
Dollarama
07.2022 - 01.2023
Cashier, Reception & Greeter
Sky Castle Family Entertainment
06.2020 - 09.2022
Business Administration Diploma - Management
Southern Alberta Institute of Technology (SAIT)
Pharmacy Assistant Diploma - undefined
Heritage College
High School Diploma - undefined
Robert Thirsk High School
Medical Receptionist and Unit Clerk Diploma -
MCG Career College
Similar Profiles
Jessica DueckJessica Dueck
Assistant Team Lead at DollaramaAssistant Team Lead at Dollarama
AMRITPREET KAUR REHALAMRITPREET KAUR REHAL
Merchandise Associate / Team Lead at DollaramaMerchandise Associate / Team Lead at Dollarama
Jaspreet KaurJaspreet Kaur
Sales Associate at DollaramaSales Associate at Dollarama
HARNISH KAURHARNISH KAUR
Store Associate at DollaramaStore Associate at Dollarama
BARRY COTTOYBARRY COTTOY
Furniture Mover at Two Small Men with Big Hearts Moving CompanyFurniture Mover at Two Small Men with Big Hearts Moving Company