Summary
Overview
Work History
Education
Skills
Awards
Languages
References
Timeline
Generic

Zuha Tahir

Milton,ON

Summary

Seeking a dynamic and challenging position within a forward-thinking company where my confidence, effective communication skills and eagerness to learn and grow can contribute to the organization's success. As a motivated team player, I am committed to leveraging my abilities to enhance collaboration, drive innovation, and achieve personal and professional development within the company.

Overview

5
5
years of professional experience

Work History

Key Holder

Hugo Outlet
08.2023 - Current
  • Responsible for opening and closing the store on schedule
  • Ensured all security measures were followed
  • Managed cash registers and conducted cash audits during openings and closing
  • Provided leadership and guidance to team members
  • Resolved customer inquiries, complaints and concerns
  • Trained staff on delivering exceptional customer service, improve skills and knowledge
  • Ensured the store layouts and display adhered to company guidelines
  • Maintained accurate records of daily operations, sales and incidents
  • Prepared and submitted reports to higher management as required
  • Troubleshoot technical issues and assist staff in using technology effectively
  • Arrange and organize merchandise to optimize the customer shopping experience, utilizing design principles to create aesthetically pleasing and impactful displays.

Selling Support/Cashier

Coach
09.2022 - 08.2023
  • Efficiency and accurately processed customer transactions
  • Provided exceptional customer service by addressing inquiries, resolving issues and ensuring a positive shopping experience for all customers
  • Operated POS system and handled various forms of tender, including cash, cards and mobile payments
  • Proficiently handled all cash procedures
  • Assisted in cleaning, organizing and stocking the cash registers
  • Collaborated with team members to manage high-volume periods, ensuring smooth customer flow and reduced wait time
  • Demonstrated strong attention to detail in verifying prices, applying discounts and processing returns and exchanges accurately
  • Participated in store openings and closing procedures, including cash count, and securing deposits
  • Received positive feedback from customers for outstanding service and efficiency.

Sales Associate/Cashier

Calvin Klein
09.2021 - 07.2022
  • Proactively engage with customers to understand their needs, provide product recommendations and alternatives
  • Deliver exceptional service to drive sales and enhance customer satisfaction
  • Achieved consistently high monthly sales targets through effective product knowledge, upselling and building relationships with trusting clients
  • Operated POS system and handled various forms of tender including cash, cards and mobile payments
  • Contribute to visual merchandising efforts by restocking inventory, arranging and switching displays, and ensuring the store's aesthetic appeals to customer attraction
  • Collaborated with team members to achieve overall sales goals, participating in team meetings and offering insights to improve sales strategies
  • Resolving customer issues, with focus on finding solutions that align with company policies and promote customer loyalty
  • Consistently receive positive feedback from customers on product knowledge, helpfulness, welcoming attitude and overall shopping experience.

Receptionist

Buy N Sell
02.2019 - 03.2020
  • Greet and welcome visitors, clients, and employees with a professional and friendly demeanor, creating a positive first impression of the company
  • Manage a multi-line phone system, directing calls to the appropriate individuals and providing accurate information to callers
  • Effectively handle in-person inquiries and direct individuals to the appropriate departments or personnel
  • Coordinate and promptly schedule appointments, meetings, and conference rooms, ensuring efficient use of organizational resources
  • Maintain a tidy and organized front desk area, including managing the visitor sign-in process
  • Assist with administrative tasks, such as sorting and distributing mail, managing email correspondence, and coordinating courier services
  • Provide administrative support to various departments, including data entry, document preparation, and maintaining office supplies
  • Act as a liaison between clients, visitors, and internal staff to facilitate smooth communication and workflow
  • Demonstrate strong interpersonal skills in dealing with various individuals, including executives, clients, and team members
  • Handle confidential information with discretion and uphold the highest standards of professionalism.

Education

University of Toronto Mississauga
04.2026

Rick Hansen Secondary School
06.2022

Skills

  • Communication Skills
  • Bilingual (Urdu, Hindi, Punjabi, English fluency)
  • Organizational Skills
  • Administrative Skills & Computer Proficiency
  • Customer Service
  • Multitasking & Team Collaboration
  • Adaptability
  • Problem-solving
  • Attention to Confidentiality
  • Quality Management
  • Training and Development
  • Leadership Skills & Strategic Planning
  • Employee Scheduling
  • Workplace Safety
  • Daily Reporting
  • Bank Deposits
  • Inventory Monitoring
  • Marketing initiatives
  • Multitasking
  • Scheduling coordination

Awards

Coach: Employee of the Month

Calvin Klein: Employee of the Month, 

Languages

English
Full Professional
Punjabi
Professional Working
Urdu
Native or Bilingual
Hindi
Full Professional

References

References available upon request

Timeline

Key Holder

Hugo Outlet
08.2023 - Current

Selling Support/Cashier

Coach
09.2022 - 08.2023

Sales Associate/Cashier

Calvin Klein
09.2021 - 07.2022

Receptionist

Buy N Sell
02.2019 - 03.2020

University of Toronto Mississauga

Rick Hansen Secondary School

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Zuha Tahir