GURLEEN KAUR
Edmonton,AB
Summary
High attention to detail and able to multitask effectively. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Key Holder
Claire's Stores
01.2022 - 12.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Streamlined opening and closing procedures as integral member of store staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Performed ear-piercing service effectively
Sales Associate
Fas Gas
02.2021 - 12.2021
- Processed cash, debit, and credit transactions in a courteous and respectful manner with a focus on accuracy
- Performed shipping and receiving duties involving thorough and detailed recordkeeping
- Ensured the store is clean and well-stocked.
Sales Associate
The Salvation Army Thrift Store
06.2021 - 08.2021
- Provided exceptional customer service in answering inquiries while demonstrating a high level of product knowledge
- Processed products including receiving donations, sorting, pricing, and rolling them on floor.
Team Member/Key holder
Bar Burrito
04.2021 - 06.2021
- Worked in a very fast-paced environment, taking customers’ orders, preparing Uber and Skip orders, all at the same time
- Processed transactions immediately after preparing customized food according to the satisfaction of the customers.
Education
Bachelor of Arts -
University of Alberta
2025
Certificate course on Human rights -
Institute For Human Rights Education
2020
Yadavindra Public School
2019
Skills
- Menu Memorization
- Ordering Procedures
- Up-Selling
- Cash Handling
- POS Systems
- Opening and Closing Duties
- Inventory Management
- Exceptional Customer Service
- Fluent in English, Punjabi, Hindi
- Adaptive and Creative
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
French
Limited Working
Timeline
Key Holder
Claire's Stores
01.2022 - 12.2022
Sales Associate
The Salvation Army Thrift Store
06.2021 - 08.2021
Team Member/Key holder
Bar Burrito
04.2021 - 06.2021
Sales Associate
Fas Gas
02.2021 - 12.2021
Bachelor of Arts -
University of Alberta
Certificate course on Human rights -
Institute For Human Rights Education
Yadavindra Public School
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