Satnam Singh
Regina,SK
Summary
Vigilant fraud prevention specialist with 4+ years of experience in financial transaction monitoring, risk assessment, and security protocols. Proven ability to analyze patterns, detect anomalies, and implement protective measures across cash handling and client service environments. Adept at overnight shift work with strong attention to detail and compliance focus
Overview
4
4
years of professional experience
Work History
Senior Courier
Federal Express
12.2024 - Current
- Implemented security checks for 100+ daily high-value shipments, reducing loss incidents by 30%
- Trained 20 team members in fraud awareness protocols and suspicious package identification
- Maintained 100% accuracy in financial documentation and delivery verification
- Collaborated with law enforcement on 3 major fraud investigations
Specialist
Go Easy
04.2024 - 12.2024
- Processed $5,000+ in daily cash transactions with zero discrepancies
- Developed fraud alert system for suspicious customer behaviors
- Resolved 50+ financial disputes through careful documentation review
- Reduced fraudulent returns by implementing new verification procedures
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Team Leader
Lucky's Motel and Restaurant
07.2021 - 03.2024
- Oversaw $10,000+ in nightly transactions with complete accountability
- Reduced payment processing errors by 40% through staff training
- Developed anti-fraud protocols for guest transactions
- Handled sensitive customer financial data with 100% confidentiality
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
Diploma - Office Administration
Saskatchewan Polytechnic
Regina, SK04-2022
High School Diploma -
Kay Kay International
Patiala04-2018
Skills
- Collaboration
- MS Office (Advanced Excel)
- Analysis
- Transaction monitoring systems
- Cash handling/reconciliation
- Customer service
- Client Focused
- Data Collection
Accomplishments
✔ Transaction Monitoring & Analysis
✔ Risk Mitigation Strategies
✔ Client Confidentiality
✔ Regulatory Compliance
✔ Night Shift Adaptability
Fraud Detection & Prevention
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Courier
Federal Express
12.2024 - Current
Specialist
Go Easy
04.2024 - 12.2024
Team Leader
Lucky's Motel and Restaurant
07.2021 - 03.2024
Diploma - Office Administration
Saskatchewan Polytechnic
High School Diploma -
Kay Kay International
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