Abdul Karim Al-Dandachi
Kitchener,ON
Summary
Dynamic logistics professional with extensive experience at FedEx, excelling in time management and safety compliance. Proven track record in optimizing delivery routes and enhancing customer satisfaction. Skilled in team collaboration and problem resolution, with a strong focus on training and developing staff to improve operational efficiency.
Overview
15
15
years of professional experience
Work History
Senior Courier
FedEx
08.2021 - Current
- Delivered packages efficiently while adhering to safety protocols and company standards.
- Maintained accurate delivery logs to ensure timely updates and tracking information.
- Collaborated with team members to optimize delivery routes, enhancing overall efficiency.
- Trained new couriers on operational procedures and best practices for safety compliance.
- Resolved customer inquiries regarding package status, fostering positive service experiences.
- Monitored vehicle maintenance needs, ensuring reliability and minimizing downtime during deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Forklift Operator
Kuntz Electroplating Inc.
10.2015 - 04.2021
- Operated forklifts to transport materials between production areas and storage locations.
- Conducted routine inspections and maintenance on equipment to ensure safety and reliability.
- Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
- Trained new operators on safety protocols and operational procedures for forklift usage.
Assistant Logistics Manager
Danby Products
02.2011 - 08.2015
- Coordinated logistics operations to streamline supply chain processes.
- Analyzed inventory levels, optimizing stock management and reducing excess.
- Managed vendor relationships to ensure timely delivery of materials.
- Developed training programs for staff on logistics software and procedures.
Education
Bachelor of Arts - Business Administration And Management
Texas Tech
Texas05-1997
Skills
- Time management
- Problem resolution
- Safety compliance
- Team collaboration
- Working independently
- Relationship building and rapport
Timeline
Senior Courier
FedEx
08.2021 - Current
Forklift Operator
Kuntz Electroplating Inc.
10.2015 - 04.2021
Assistant Logistics Manager
Danby Products
02.2011 - 08.2015
Bachelor of Arts - Business Administration And Management
Texas Tech