Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Professional Development
Timeline
Generic

Sarah Soulliere

Greater Sudbury,ON

Summary

Motivated Library and Information Technician student with strong work ethic looking for opportunities within a special library to learn and develop new skills, while gaining valuable work experience.

Overview

6
6
years of professional experience

Work History

Customer Experience Representative

Indigo Books & Music
11.2019 - Current
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered prompt service to prioritize customer needs.
  • Efficiently performed retail merchandising, including putting together book displays, stocking, cleaning, and pricing.
  • Processed payments and returns on company POS system using proper cash-handling procedures.
  • Received incoming shipments and completed book returns with speed and accuracy.

Education

Ontario College Diploma - Library And Information Technician

Mohawk College of Applied Arts And Technology
Hamilton, ON
04-2026

Honours Bachelor of Arts - Cognitive Science of Language

McMaster University
Hamilton, ON
04-2018

Skills

  • Merchandising
  • Customer service
  • Problem-solving skills
  • Stocking and receiving
  • POS system operation
  • Service-oriented

Languages

English
Native or Bilingual
French
Limited Working

Affiliations

  • Ontario Library Association, OLITA Division

Professional Development

Attended:

RA in a Day 2025 - Deep Dive into New Genres: Explore the Unfamiliar [April 2025]

OCULA Spring Conference 2025 - Under Whose Authority? Power & Purpose in Academic Libraries [May 2025]

ONLibChat - Navigating Tariffs: Impacts on Library Resources and Services [April 2025]


Course:

CIVIX's CTRL-F: Find the Facts

Timeline

Customer Experience Representative

Indigo Books & Music
11.2019 - Current

Ontario College Diploma - Library And Information Technician

Mohawk College of Applied Arts And Technology

Honours Bachelor of Arts - Cognitive Science of Language

McMaster University
Sarah Soulliere