Sarah Soulliere
Greater Sudbury,ON
Summary
Motivated Library and Information Technician student with strong work ethic looking for opportunities within a special library to learn and develop new skills, while gaining valuable work experience.
Overview
6
6
years of professional experience
Work History
Customer Experience Representative
Indigo Books & Music
11.2019 - Current
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
- Efficiently performed retail merchandising, including putting together book displays, stocking, cleaning, and pricing.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Received incoming shipments and completed book returns with speed and accuracy.
Education
Ontario College Diploma - Library And Information Technician
Mohawk College of Applied Arts And Technology
Hamilton, ON04-2026
Honours Bachelor of Arts - Cognitive Science of Language
McMaster University
Hamilton, ON04-2018
Skills
- Merchandising
- Customer service
- Problem-solving skills
- Stocking and receiving
- POS system operation
- Service-oriented
Languages
English
Native or Bilingual
French
Limited Working
Affiliations
- Ontario Library Association, OLITA Division
Professional Development
Attended:
RA in a Day 2025 - Deep Dive into New Genres: Explore the Unfamiliar [April 2025]
OCULA Spring Conference 2025 - Under Whose Authority? Power & Purpose in Academic Libraries [May 2025]
ONLibChat - Navigating Tariffs: Impacts on Library Resources and Services [April 2025]
Course:
CIVIX's CTRL-F: Find the Facts
Timeline
Customer Experience Representative
Indigo Books & Music
11.2019 - Current
Ontario College Diploma - Library And Information Technician
Mohawk College of Applied Arts And Technology
Honours Bachelor of Arts - Cognitive Science of Language
McMaster University
Similar Profiles
Julia NicholdsJulia Nicholds
Customer Experience Representative at Indigo Books & MusicCustomer Experience Representative at Indigo Books & Music
Brianne MagerBrianne Mager
Product Operations Leader at Indigo Books & MusicProduct Operations Leader at Indigo Books & Music
Guillermo (Will) GarciaGuillermo (Will) Garcia
Category Manager at Indigo Books & MusicCategory Manager at Indigo Books & Music
DISHANT ZALADISHANT ZALA
Business Analyst at Public Health Sudbury & DistrictsBusiness Analyst at Public Health Sudbury & Districts
Kuldipsinh RaolKuldipsinh Raol
General Merchandise Associate at WalmartGeneral Merchandise Associate at Walmart