Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sarah Ruiz

Cobb

Summary

Persuasive Telephone Sales Agent known for high productivity and efficient task completion. Specialize in customer relationship management, conflict resolution, and upselling techniques. Excel in active listening, communication, and adaptability to ensure success in engaging clients and meeting sales objectives.

Overview

11
11
years of professional experience

Work History

Telephone Sales Agent

Montage
Healdsburg
01.2019 - 06.2023
  • Telephone Sales Agent for In Room Dining with 3 years of experience at Montage Healdsburg Resort, recognized for delivering exceptional customer service and creating memorable experiences for high-profile guests. Received additional awards for demonstrating strong skills in critical thinking, problem-solving, and sales strategies, contributing to a Forbes magazine five-star review for service excellence. Committed to leveraging creativity and negotiation skills to drive success and enhance guest satisfaction. Arranged, sent and received invoices for guest orders as well as amenities. Was in charge of In Room Dining inventory ordering for wine and drinks.

Barista Shift Supervisor

Starbucks
Cloverdale
01.2012 - 01.2019
  • Supervisor tasks include setting breaks, running the floor of 6 to 8 baristas. Managing money and inventory, and delegating tasks to baristas. Opening and closing the establishment. Completing any eye-catching artwork for promotions. Staying up to date with quotas for sales and promotions.

Education

Associate of Arts - Art

Santa Rosa Junior College
Santa Rosa
05-2025

Associate of Arts - Business: Real Estate

Santa Rosa Junior College
Santa Rosa, CA
05-2025

Skills

  • Customer service
  • Sales strategies
  • Creative problem solving
  • Visual merchandising
  • Inventory management
  • Project management
  • Team leadership
  • Financial analysis
  • Goal oriented
  • MS office

Affiliations

  • I am an artist since childhood. I have worked with all sorts of mediums and have sold my work on the side as well as completing personalized pieces for clients. I have worked on large murals as well as large sculptures. I work well in group settings or solo. I was in a musical called Paint the Town December in 2008 and was lead singer which led me to years of singing in the Cloverdale Citrus Fair talent show. I catch on fast when tasks are unfamiliar and I am not afraid to ask for help when needed to ensure the project is completed properly. I have worked with children and adults in group settings large and small. I am an amateur tattoo artist with 7 years experience. I have my cosmetologist license which gave me just another opening in my art capability. I recently graduated from Santa Rosa Junior College with an Associate Degree in Business: Real Estate and Art. I was the student speaker for the SRJC CE Graduation ceremony, presenting my speech to just over 1000 people.

Timeline

Telephone Sales Agent

Montage
01.2019 - 06.2023

Barista Shift Supervisor

Starbucks
01.2012 - 01.2019

Associate of Arts - Art

Santa Rosa Junior College

Associate of Arts - Business: Real Estate

Santa Rosa Junior College
Sarah Ruiz