Sabiha Saiyed
Ottawa,ON
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
MEWA, Muslim Education Welfare Association
- Assisted with special events and programs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Provided administrative support to department leads to help organize events and fundraisers.
- Planted and maintained gardens to provide fresh produce for individuals in need.
- Provided IT support by setting up and maintaining computers and other necessary technology.
Team Member
Tim Hortons
01.2023 - Current
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Observed packing operations to verify conformance to specifications.
- Contributed to team success by completing jobs quickly and accurately
Sale Associate
Hudson's Bay
04.2022 - 01.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive sel
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained new employees on customer service, money handling and organizing strategies.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to event marketing, sales and brand promotion.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Diploma - Business Management and Entrepreneurship
Algonquin College
Ottawa, ON08.2023
11th and 12th - Commerce Field
Shree Hari International Public School
Gujarat, India05.2021
Skills
- Operating System: Windows, Knowledge of Microsoft Word, Microsoft Excel, PowerPoint, Internet
- Leadership
- Management Skills
- Willingness to Learn
- Customer Service
- POS System Operations
- Listening Skills
- Negotiation Tactics
- Merchandising Proficiency
- Product Promotion
- Adapt to Diverse Groups
- Verbal Communication
Certification
- Google Ad Search Certification
Hobbies & Interests
- Photography
- Sketching / Doodling
- Singing
- Reading
- Dancing (K-POP)
- Learning language
- Interior Decorating
Timeline
Team Member
Tim Hortons
01.2023 - Current
Sale Associate
Hudson's Bay
04.2022 - 01.2023
Volunteer
MEWA, Muslim Education Welfare Association
Diploma - Business Management and Entrepreneurship
Algonquin College
11th and 12th - Commerce Field
Shree Hari International Public School
- Google Ad Search Certification
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