Dedicated Customer Experience Associate with a strong focus on training and compliance. Proven ability to enhance customer satisfaction and streamline service workflows.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
TD Bank
03.2025 - Current
Maintained an up-to-date knowledge of company policy to provide relevant recommendations based on client needs.
Assisted in training new employees on company policies, procedures, and best practices for delivering exceptional service.
Maintained a minimum LEI score of 85% over multiple quarters.